Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Nairobi Upper Hill
Hotel Mercure Nairobi Upper Hill
Hotel Mercure Nairobi Upper Hill
Hotel Mercure Nairobi Upper Hill
Hotel Mercure Nairobi Upper Hill
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Mercure Nairobi Upper Hill

  • Free use of an internet terminal

Important information

Style of hotel and ambience

Mercure Nairobi Upper Hill is located in the financial district and surrounded by banks, international corporate companies, Embassies and in close proximity of the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all day dining restaurant, fine dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, conferences for small to large groups.

Location of the hotel

Awarded Intercontinental Group of Hotels Middle East, Asia and Africa franchise hotel of the year 2018, Crowne Plaza Nairobi sits in the heart of Upperhill's business district, situated minutes away from the Jomo Kenyatta International Airport. Our 206 plush guestrooms provide every comfort you need at the end of a busy day. We offer complimentary high-speed internet for all our guests so you can always stay connected with your life at work and at home. Embark on a culinary journey with exceptional service at Crowne Plaza Nairobi Upperhill and experience flavours of Africa at our numerous restaurants and bars. Indulge in an afternoon tea or our delicious cappuccinos at Alabaster Lounge. For an authentic and exciting dining experience, visit Sikia, our number one TripAdvisor award-winning fine dining restaurant. When planning for a board meeting, conference, cocktail party or even a product launch, our dedicated team can assist you to execute seamless events in our state of the art pillar-less ballroom that can accommodate up to 500 guests and an extra 12 meeting rooms to cater for all your needs.Recharge with our fully equipped Uzima fitness and wellness centre boasting Technogym equipment and an outdoor heated lap pool or unwind with a relaxing and reenergizing massage, sauna and steam bath.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 10:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Nairobi Upper Hill:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • Public internet terminal:
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Marked disabled parking space
  • Hotel-owned car park
  • Garage in hotel
  • Fire alarm
  • Outdoor swimming pool:
  • Sauna:
  • Solarium:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Satellite TV
  • Video machine (VCR)
  • Telephone on the desk
  • Voicemail
  • WiFi in all rooms
  • Emergency information
  • Bathroom with bathtub
  • Room safe
  • Minibar
  • Plan of emergency exits
  • Desk
  • Hairdryer
  • Bathrobes
  • Temperature controls:
  • Fridge
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Free use of an internet terminal
  • Classic concierge service
  • Porter service:
  • Free daily newspapers
  • Business Center
  • Large dogs permitted:
  • Air conditioning in public areas
  • Audiovisual conference equipment
  • Number of conference rooms: 15
  • Conference facilities for up to 15 people

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Hotel Mercure Nairobi Upper Hill

Hotel Mercure Nairobi Upper Hill: Location and distance

Highway : 2.10 km - A104

Frequently asked questions about Hotel Mercure Nairobi Upper Hill

Does Hotel Mercure Nairobi Upper Hill offer parking spaces for guests?

Guests of the Hotel Mercure Nairobi Upper Hill can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Marked disabled parking space

Can I have breakfast in Hotel Mercure Nairobi Upper Hill?

Unfortunately the Hotel Mercure Nairobi Upper Hill does not offer breakfast for guests.

What are the advantages of booking the Hotel Mercure Nairobi Upper Hill via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Nairobi Upper Hill:
  • Free use of an internet terminal
.

Is there a restaurant in the Hotel Mercure Nairobi Upper Hill?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Nairobi Upper Hill belongs to the barrier-free hotels in Nairobi.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Nairobi Upper Hill are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Nairobi Upper Hill free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Mercure Nairobi Upper Hill?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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