Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Fire & Ice Düsseldorf Neuss

City center 5.00 km Train station 4.00 km Airport 67.92 km
9.1

4 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Fire & Ice Düsseldorf Neuss
Hotel Fire & Ice Düsseldorf Neuss
Hotel Fire & Ice Düsseldorf Neuss
Hotel Fire & Ice Düsseldorf Neuss
Hotel Fire & Ice Düsseldorf Neuss
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €145.00 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Fire & Ice Düsseldorf Neuss

  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free use of the sauna
  • Free WiFi

Important information

Style of hotel and ambience

The hotel Fire & Ice Düsseldorf/Neuss provides individually decorated rooms featuring free Wi-Fi. In the restaurants, international dishes and specialities from alpine regions are served. The sauna area invites to spend relaxing moments after an eventful day. Modern equipped conference rooms are available for meetings, seminars and presentations. HRS guests benefit from free parking facilities.

Location of the hotel

The hotel Fire & Ice Düsseldorf/Neuss is located in the leisure centre ‘allrounder mountain resort’ with the famous indoor ski slope in Neuss. Düsseldorf city centre with the boulevard Königsallee is reachable within 20 minutes by car. The airport of Düsseldorf is about 23 kilometres away from the hotel Fire & Ice.

Reception open
During the week
Occupied 24 hours a day

At weekends
Occupied 24 hours a day

Check-In: 16:00 p.m.
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Fire & Ice Düsseldorf Neuss:

American Express Visa Mastercard Billing to corporate account possible Electronic cash

Service & facilities

  • Garden terrace
  • Garden/Park
  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Coach parking space at hotel
  • Marked disabled parking space
  • Car park is directly by hotel
  • Parking with charging facility for electric cars
  • Hotel-owned car park Price/Day 5,00 EUR
  • Parking Price/Day 5,00 EUR
  • Car park is a 1-minute walk away
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of entrances
  • Sprinkler system
  • Smoke detectors
  • Fire alarm
  • Video surveillance of hotel lobby
  • Hotel staff trained in automated external defibrillator usage (AED)
  • All guest rooms equipped with sprinklers
  • Hotel staff trained in first aid
  • Hotel stairways ventilated
  • Hotel has emergency lighting
  • Parking area equipped with lights
  • Hallways equipped with fire exstinguishers
  • Guest room doors self-closing
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Automated external defibrillator on site (AED)
  • Building meets all current local/state/country building codes
  • Audible smoke alarms in guest rooms
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel complies with country/state/local fire prevention laws
  • Number of doors with security lock in room: 79
  • Childrens playground
  • Sauna: Price 0,00 EUR
  • Turkish bath: Price 0,00 EUR
  • Fitness room:
  • Breakfast: 07:00 - 10:00
  • Disco
  • Open-air restaurant/Beer garden, etc.
  • Wholefood available
  • Vegetarian food available
  • Café/Bistro
  • Hotel bar
  • Diabetic food available
  • Restaurant(s): 2
    14:00 - 22:00
    17:30 - 22:00

Room facilities

  • TV remote control
  • Telephone on the desk
  • Radio
  • Satellite TV
  • TV with international news channel
  • WiFi in all rooms Price/Day 0,00 EUR
  • Bathroom with shower
  • Full-length mirror
  • Plan of emergency exits
  • Separate luggage storage
  • Emergency information
  • Seating area
  • Make-up mirror
  • Bathrobes
  • Room safe
  • Desk
  • Soundproof windows
  • Heated towel rack in bathroom
  • Hairdryer
  • Windows for opening
  • Temperature controls: : 79
  • Iron + ironing board
  • Coffee machine/Tea-maker in 101 rooms

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Change of towels once a day
  • Change of linen every 3 days
  • Room-Service: 07:00 - 22:00
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free use of the sauna
  • Free WiFi
  • Storeroom for skiing equipment
  • Pets not allowed
  • Changing mat for babies
  • Air conditioning in public areas
  • Hotel safe
  • Safety deposit boxes at reception
  • ATM
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • WiFi in all conference rooms Price/Day 0,00 EUR
  • Number of conference rooms: 13
  • Conference facilities for up to 400 people

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Hotel Fire & Ice Düsseldorf Neuss

Hotel Fire & Ice Düsseldorf Neuss: Location and distance

City center : 5.00 km - Neuss

Airport : 67.92 km - Maastricht Aachen Airport (MST)

Train station : 4.00 km - Neuss Hauptbahnhof

Highway : 0.78 km - A46 - Neuss-Holzheim

Frequently asked questions about Hotel Fire & Ice Düsseldorf Neuss

Does Hotel Fire & Ice Düsseldorf Neuss offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Fire & Ice Düsseldorf Neuss guests.

Does Hotel Fire & Ice Düsseldorf Neuss offer parking spaces for guests?

Guests of the Hotel Fire & Ice Düsseldorf Neuss can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Car park is a 1-minute walk away

Can I have breakfast in Hotel Fire & Ice Düsseldorf Neuss?

Yes in the Hotel Fire & Ice Düsseldorf Neuss you can enjoy the breakfast offer.

What is the average rating of Hotel Fire & Ice Düsseldorf Neuss?

Hotel Fire & Ice Düsseldorf Neuss was rated 9.1 by 4 guests on average.

Which service in the Hotel Fire & Ice Düsseldorf Neuss is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Atmosphere at the hotel were rated particularly well.

What percentage of the guests recommend the Hotel Fire & Ice Düsseldorf Neuss?

100 % of HRS guests recommend the Hotel Fire & Ice Düsseldorf Neuss for their next stay.

How far is the nearest train station?

The next station is 4 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 67.9 km from the hotel.

What are the advantages of booking the Hotel Fire & Ice Düsseldorf Neuss via HRS?

HRS customers receive the following benefits when they book the Hotel Fire & Ice Düsseldorf Neuss:
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free use of the sauna
  • Free WiFi
.

Is there a restaurant in the Hotel Fire & Ice Düsseldorf Neuss?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel Fire & Ice Düsseldorf Neuss belongs to the barrier-free hotels in Neuss.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Fire & Ice Düsseldorf Neuss are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Fire & Ice Düsseldorf Neuss free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Fire & Ice Düsseldorf Neuss the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Fire & Ice Düsseldorf Neuss?

You can pay at the hotel with the following means of payment:
  • American Express
  • Visa
  • Mastercard
  • Billing to corporate account possible
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9.1

4 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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