Hotel Helena (Neu Wulmstorf)
City center 30.00 km Train station 7.00 km Airport 22.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €89.00 Double room €0.00
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Free for HRS guests in the hotel Helena (Neu Wulmstorf)
- Free garage in or directly by hotel
- Free WiFi
- Parking directly by the hotel
- Free use of an internet terminal
Important information
Style of hotel and ambience
The new building was built in the style of a Mediterranean dynasty villa with a terracotta-coloured facade and white lattice windows. Sit back with friends or family and socialise in the evening or savour the Mediterranean delicacies of the hotel restaurant. Afterwards, sleep like on clouds in the stylish and high quality furnished rooms.
Location of the hotel
If you are looking for Mediterranean flair and do not wish to drive far, the peacefully located Hotel Helena is the right place for you. The hotel is situated in the centre of the small municipality Neu Wulmstorf, right by the B73 between Hamburg and the well-known cultural landscape Altes Land. Despite the rural village idyll, take the tramline no. 3 to arrive at the centre of Hamburg in less than an hour.
Reception open
During the week
06:30 Uhr - 22:00 Uhr
00:00 Uhr - 00:00 Uhr
At weekends
07:00 Uhr - 22:00 Uhr
00:00 Uhr - 00:00 Uhr
Check-In: 15:00
Check-Out: 11:00
Accepted payment methods
The following credit cards are accepted by Hotel Helena (Neu Wulmstorf):
Service & facilities
- Garden terrace
- Elevator
- Mobile phone reception
- Reception (lobby)
- WiFi with internet access in lobby Price/Hour 0,00 EUR
- Secure parking for bicycles/motorbikes
- Car park is directly by hotel
- Hotel-owned car park Price/Day 0,00 EUR
- Garage in hotel Price/Day 0,00 EUR
- Free parking
- Hotel-owned car park
- Smoke detectors
- Audible smoke alarm in hallways
- Parking area equipped with lights
- Guest rooms accessed by interior entrances
- Emergency exits for each floor
- Hotel complies with country/state/local fire prevention laws
- Emergency backup generators
- Guest room doors self-closing
- Audible smoke alarms in guest rooms
- Hotel staff trained in first aid
- Hotel has emergency lighting
- Building meets all current local/state/country building codes
- Hallways equipped with fire exstinguishers
- Smoke detectors in all rooms
- Hotel stairways ventilated
- Number of doors with security lock in room: 18
- Breakfast: 06:30 - 10:00
- Hotel bar
- Open-air restaurant/Beer garden, etc.
- Restaurant(s): 1
00:00 - 00:00
17:00 - 00:00
Room facilities
- Easy access for wheelchairs
- Wheelchair users can check door widths at reception
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 1
- Satellite TV
- Telephone on the desk
- TV remote control
- ISDN connection in 18 rooms
- WiFi in all rooms
- Soundproof windows
- Heated towel rack in bathroom
- Full-length mirror
- Seating area
- Separate luggage storage
- Emergency information
- Bathroom with shower
- Windows for opening
- Desk
- Bathroom with bathtub
- Plan of emergency exits
- Hairdryer
- Make-up mirror
- Minibar
- Centrally controlled ventilation
- Centrally controlled air conditioning
- Fridge in 18 rooms
In-house services
- Change of towels once a day
- Change of linen every 2 days
- Free garage in or directly by hotel
- Free WiFi
- Parking directly by the hotel
- Free use of an internet terminal
- Classic concierge service
- Pets not allowed
- Changing mat for babies
- ISDN internet access in all conference rooms
- DSL/Broadband internet access in all conference rooms
- Audiovisual conference equipment
- Number of conference rooms: 1
- Conference facilities for up to 60 people
- WiFi in all conference rooms
Hotel Helena (Neu Wulmstorf)
Hotel Helena (Neu Wulmstorf): Location and distance
Frequently asked questions about Hotel Helena (Neu Wulmstorf)
Does Hotel Helena offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Helena guests.
Does Hotel Helena offer parking spaces for guests?
Guests of the Hotel Helena can use the following parking options.
- Hotel-owned car park
- Secure parking for bicycles/motorbikes
- Parking directly by the hotel
Can I have breakfast in Hotel Helena?
Yes in the Hotel Helena you can enjoy the breakfast offer.
What is the average rating of Hotel Helena?
Hotel Helena was rated 9 by 10 guests on average.
Which service in the Hotel Helena is particularly well rated?
Friendliness of the staff, How willing were staff to help? and Sanitary equipment were rated particularly well.
What percentage of the guests recommend the Hotel Helena?
90 % of HRS guests recommend the Hotel Helena for their next stay.
How far is the nearest train station?
The next station is 7 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 22 km from the hotel.
What are the advantages of booking the Hotel Helena via HRS?
HRS customers receive the following benefits when they book the Hotel Helena:
- Free garage in or directly by hotel
- Free WiFi
- Parking directly by the hotel
- Free use of an internet terminal
Is there a restaurant in the Hotel Helena?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Helena belongs to the barrier-free hotels in Neu Wulmstorf.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Helena are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Helena free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Helena?
You can pay at the hotel with the following means of payment:
- American Express
- Visa
- Mastercard
- Billing to corporate account possible
- Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..