Hotel Kapok Wuxi - Cityheart
City center 1.93 km Train station 4.00 km Airport 16.65 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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Single room Standard tariff €48.33 Double room €0.00
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Free for HRS guests in the hotel Kapok Wuxi - Cityheart
- 1 bottle of mineral water
- Personal daily newspaper for every room
- Parking directly by the hotel
- Bike rental
- Welcome Drink
- Use of an Internet terminal at the hotel
- WiFi in room
Important information
Style of hotel and ambience
Hotel Kapok Wuxi – Cityheart is a trendy and luxurious boutique hotel with a sought-after location and first class services. The lavishly designed rooms boast state-of-the-art facilities and a tasteful elegant design. Guests can enjoy superb views of the mountains and the canal from the spacious hotel terrace or spend the time with a good read or movie at the comfortable lounges.
Location of the hotel
Situated in Wuxi’s Binhu District, the hotel enjoys easy access to the city centre and the main train station, which is about 5 kilometres away. Many natural and historical monuments like the Turtle Head Peninsula, the Plum Garden or the Grand Buddha at Ling Shan can be easily reached within a short drive.
Reception open
During the week
Reception manned 24 hours a day
At weekends
Reception manned 24 hours a day
Check-In : 14:00
Check-Out : 12:00
Accepted payment methods
The following credit cards are accepted by Hotel Kapok Wuxi - Cityheart:
Service & facilities
- Reception (lobby)
- Elevator
- Public Internet terminal
- Hotel-owned car park Fee per 24 hours 0 CNY
- Secure parking
- Parking with charging facility for electric cars
- Secure parking for bicycles/motorbikes
- Coach parking space at hotel
- Executive/business floor
- Restaurant(s) 2 open from 06:00.00 until 21:00.00
- Hotel bar
- Café/bistro
- Garden terrace
- Fire alarm
- Smoke detectors
- Sprinkler system
- Automatic emergency wake-up alarm
- Video surveillance of entrances
- Video surveillance of hotel lobby
- Video surveillance of hallways
- Security guards
- WLAN with Internet access in lobby Hourly rate 0 CNY
- Breakfast from 06:00 o'clock
- Smoke detectors in all rooms
- Hallways equipped with fire exstinguishers
- Hotel has emergency lighting
- Hotel staiways ventilated
- Audible smoke alarms in guest room
- Audible smoke alarm in hallways
- All guest rooms equipped with sprinklers
- All hallways equipped with sprinklers
- Hotel auto linked to fire station (Alarm automatically notifies fire station)
- Emergency exits for each floor
- Guest rooms accessed by interior entrances
- Video surveillance recorded 24 hrs a day
- Emergency back-up generators
- Hotel staff trained in first aid
Room facilities
- WLAN with Internet access in rooms
- Cable TV
- Satellite TV
- TV remote control
- CD player
- Video machine (VCR)
- Desk
- Seating area
- Telephone by the bed
- Telephone in the bathroom
- ISDN connection in 180 rooms
- Room safe
- Mini-bar
- Fridge
- Coffee machine/tea-maker
- Microwave oven
- Iron + ironing board
- Centrally controlled air conditioning
- Temperature controls
- Windows for opening
- Make-up mirror
- Hairdryer
- Bathroom with bathtub
- Bathroom with shower
- Bathrobes
- Emergency information
- Plan of emergency exits
- DVD player
In-house services
- Hotel safe
- Safety deposit boxes at reception
- Vending machine for beverages
- Air conditioning in public areas
- ATM
- DVD/video rental
- Express check-out
- Check-out terminal
- Porter service
- Free daily newspapers
- Business center
- Car rental
- 1 bottle of mineral water
- Personal daily newspaper for every room
- Parking directly by the hotel
- Bike rental
- Welcome drink
- Use of an Internet terminal at the hotel
- WLAN in room
- Pets not allowed
- Room service from 00:06.00 until 00:01.00
- Store/mini supermarket
- Hairdresser/barber
- Limousine service
Hotel Kapok Wuxi - Cityheart
Hotel Kapok Wuxi - Cityheart: Location and distance
Frequently asked questions about Hotel Kapok Wuxi - Cityheart
Does Hotel Kapok Wuxi - Cityheart offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Kapok Wuxi - Cityheart guests.
Does Hotel Kapok Wuxi - Cityheart offer parking spaces for guests?
Guests of the Hotel Kapok Wuxi - Cityheart can use the following parking options.
- Hotel-owned car park Fee per 24 hours 0 CNY
- Secure parking
- Parking with charging facility for electric cars
- Secure parking for bicycles/motorbikes
- Parking directly by the hotel
Can I have breakfast in Hotel Kapok Wuxi - Cityheart?
Unfortunately the Hotel Kapok Wuxi - Cityheart does not offer breakfast for guests.
At what time can you check in at the Hotel Kapok Wuxi - Cityheart at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 4 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 16.7 km from the hotel.
What are the advantages of booking the Hotel Kapok Wuxi - Cityheart via HRS?
HRS customers receive the following benefits when they book the Hotel Kapok Wuxi - Cityheart:
- 1 bottle of mineral water
- Personal daily newspaper for every room
- Parking directly by the hotel
- Bike rental
- Welcome drink
- Use of an Internet terminal at the hotel
- WLAN in room
Is there a restaurant in the Hotel Kapok Wuxi - Cityheart?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Kapok Wuxi - Cityheart is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Kapok Wuxi - Cityheart are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Kapok Wuxi - Cityheart free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Kapok Wuxi - Cityheart the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Kapok Wuxi - Cityheart?
You can pay at the hotel with the following means of payment:
- Diners Club
- Visa
- Eurocard/MasterCard
- American Express
- Japan Credit Bureau (JCB Intl.)
- Travelers' checks
- China UnionPay credit card
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..