Hotel Iberostar Grand Mencey (Santa Cruz de Tenerife)
City center 1.00 km Airport 15.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €162.00 Double room €0.00
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Free for HRS guests in the hotel Iberostar Grand Mencey (Santa Cruz de Tenerife)
- Free WiFi
- Welcome drink
Important information
Style of hotel and ambience
The Iberostar Grand Hotel Mencey on the island Tenerife warmly welcomes its guests to a friendly atmosphere. It offers comfortable and elegantly furnished rooms equipped with many modern amenities. In the restaurant, guests may indulge themselves to delicious culinary highlights. HRS guests benefit from free Wi-Fi access in their rooms. The spa centre of the Iberostar Grand Hotel Mencey provides perfect relaxation and well-being.
Location of the hotel
The Iberostar Grand Hotel Mencey is conveniently situated in Santa Cruz in the north of the island Tenerife. Numerous shops, restaurants, and bars are located in the immediate vicinity and invite to stop by and linger. Los Rodeos airport is located at a distance of 17 kilometres.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 14:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Iberostar Grand Mencey (Santa Cruz de Tenerife):
Service & facilities
- Garden/Park
- Garden terrace
- Elevator
- Reception (lobby)
- Mobile phone reception
- WiFi with internet access in lobby Price/Hour 0,00 EUR
- WiFi with internet access in lobby Price/Day 0,00 EUR
- Hotel-owned car park Price/Day 16,00 EUR
- Parking Price/Day 16,00 EUR
- Hotel-owned car park
- Smoke detectors
- Fire alarm
- Indoor swimming pool:
- Outdoor swimming pool:
- Sauna:
- Turkish bath:
- Whirlpool:
- Fitness room:
- Health and beauty center:
- Café/Bistro
- Vegetarian food available
- Hotel bar
- Restaurant(s): 2
07:00 - 16:00
19:30 - 23:00
Room facilities
- Special facilities for the disabled (visually impaired/deaf)
- TV remote control
- Telephone by the bed
- Radio
- Cable TV
- WiFi in all rooms Price/Hour 0,00 EUR
- WiFi in all rooms Price/Day 0,00 EUR
- Bathroom with shower
- Emergency information
- Bathroom with bathtub
- Room safe
- Minibar
- Plan of emergency exits
- Make-up mirror
- Hairdryer
- Centrally controlled air conditioning
In-house services
- Laundry service
- Free WiFi
- Welcome drink
- Car rental
- Classic concierge service
- Porter service:
- Organized entertainment for guests
- Pets not allowed
- Air conditioning in public areas
- Safety deposit boxes at reception
- Audiovisual conference equipment
- WiFi in all conference rooms Price/Hour 0,00 EUR
- WiFi in all conference rooms Price/Day 0,00 EUR
- Number of conference rooms: 9
- Conference facilities for up to 400 people
Hotel Iberostar Grand Mencey (Santa Cruz de Tenerife)
Hotel Iberostar Grand Mencey (Santa Cruz de Tenerife): Location and distance
Frequently asked questions about Hotel Iberostar Grand Mencey (Santa Cruz de...
Does Hotel Iberostar Grand Mencey offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Iberostar Grand Mencey guests.
Does Hotel Iberostar Grand Mencey offer parking spaces for guests?
Guests of the Hotel Iberostar Grand Mencey can use the following parking options.
- Hotel-owned car park
Can I have breakfast in Hotel Iberostar Grand Mencey?
Unfortunately the Hotel Iberostar Grand Mencey does not offer breakfast for guests.
What is the average rating of Hotel Iberostar Grand Mencey?
Hotel Iberostar Grand Mencey was rated 8.9 by 1 guests on average.
What percentage of the guests recommend the Hotel Iberostar Grand Mencey?
100 % of HRS guests recommend the Hotel Iberostar Grand Mencey for their next stay.
How far is the nearest airport?
The nearest airport is 15 km from the hotel.
What are the advantages of booking the Hotel Iberostar Grand Mencey via HRS?
HRS customers receive the following benefits when they book the Hotel Iberostar Grand Mencey:
- Free WiFi
- Welcome drink
Is there a restaurant in the Hotel Iberostar Grand Mencey?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Iberostar Grand Mencey is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Iberostar Grand Mencey are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Iberostar Grand Mencey free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Iberostar Grand Mencey the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Iberostar Grand Mencey?
You can pay at the hotel with the following means of payment:
- Mastercard
- Visa
- American Express
- Diners Club
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..