Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Meliá Castilla (Tetuán, Madrid)

City center 5.00 km Train station 1.00 km Airport 10.00 km
8.8

2 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

B

11.26

kg CO2/night

Water

A

30.44

liter/night

Waste

B

0.31

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Meliá Castilla (Tetuán, Madrid)
Hotel Meliá Castilla (Tetuán, Madrid)
Hotel Meliá Castilla (Tetuán, Madrid)
Hotel Meliá Castilla (Tetuán, Madrid)
Hotel Meliá Castilla (Tetuán, Madrid)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Meliá Castilla (Tetuán, Madrid)

  • Free WiFi
  • Pay TV

Important information

Style of hotel and ambience

Meliá Castilla is a peaceful family hotel on the Paseo de la Castellana in the heart of Madrid’s culinary golden mile and just a short walk from the Santiago Bernabéu football stadium. Discover its extensive facilities, huge swimming pool and excellent restaurants. And enhance your experience even further with the exclusive The Level service. Madrid can’t wait to see you!

  • Excellent location - On the Paseo de la Castellana and only 14 km from the airport
  • Haute cuisine - Discover the best rice dishes in all of Madrid at L'Albufera
  • The Level - Personalized attention and the finest services for VIP guests
  • Family hotel - Benefits and discounts for families visiting Madrid
  • Added values - Outdoor pool, 24-hour gym and Wellness Center
  • Unforgettable events - Convention center ideal for business meetings and banquets

Location of the hotel

Organize your next business meeting at the hotel Meliá Castilla. Situated in the north of Madrid, the hotel is only 2 kilometres away from the main station Chamartín. The nearby underground station Cuzco provides great transport links to major tourist attractions such as the museum Museo del Prado (6 km) or the Royal Palace (6 km).

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 15:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Meliá Castilla (Tetuán, Madrid):

American Express Visa Mastercard Billing to corporate account possible

Service & facilities

  • Garden terrace
  • Elevator
  • Executive/Business floor
  • Mobile phone reception
  • Reception (lobby)
  • Secure parking
  • Hotel-owned car park Price/Day 27,00 EUR
  • Garage in hotel Price/Day 27,00 EUR
  • Parking Price/Day 27,00 EUR
  • Hotel-owned car park
  • Video surveillance of hallways
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Security guards
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Fire alarm
  • Guest rooms accessed by interior entrances
  • Emergency exits for each floor
  • Automated external defibrillator on site (AED)
  • Hotel complies with country/state/local fire prevention laws
  • Emergency backup generators
  • Guest room doors self-closing
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff trained in first aid
  • Hotel has emergency lighting
  • Building meets all current local/state/country building codes
  • Hallways equipped with fire exstinguishers
  • Smoke detectors in all rooms
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Hotel stairways ventilated
  • Number of doors with spyhole in room: 911
  • Number of doors with security chain in room: 911
  • Number of doors with security lock in room: 911
  • Seating
  • Sightseeing tours
  • Lighting
  • Background music
  • Outdoor swimming pool:
    Open 12:00 - 20:00
  • Fitness room:
  • Health and beauty center: 11:00 - 21:00
  • Fitness centre:
  • Breakfast: 07:00 - 10:30
  • Breakfast for early risers: 07:00 - 11:00
  • Hotel bar
  • Vegetarian food available
  • Breakfast with Chinese dishes
  • Café/Bistro
  • Restaurant(s): 3

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 19
  • Pay TV
  • Satellite TV
  • Telephone on the desk
  • TV remote control
  • Telephone by the bed
  • DSL/Broadband internet access in 911 rooms
  • Soundproof windows
  • Desk
  • Bathroom with bathtub
  • Full-length mirror
  • Plan of emergency exits
  • Emergency information
  • Hairdryer
  • Make-up mirror
  • Room safe
  • Minibar
  • Centrally controlled air conditioning
  • Waterboiler
  • Soundproof door
  • Closet
  • Reading light
  • Luggage rack
  • Free tea supplies in room

In-house services

  • Medical service
  • Laundry service
  • Change of towels once a day
  • Free WiFi
  • Pay TV
  • Express check-out
  • Car rental
  • Classic concierge service
  • Porter service:
  • Meets ISO 14001 environmental management standard
  • Business Center
  • Store/Mini supermarket
  • Pets permitted: Price/Day: 25,00 EUR
  • Ice machine
  • ATM
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Hotel safe
  • In-house interpreting system
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 32
  • Conference facilities for up to 700 people
  • WiFi in all conference rooms

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Hotel Meliá Castilla (Tetuán, Madrid)

Hotel Meliá Castilla (Tetuán, Madrid): Location and distance

City center : 5.00 km - Madrid

Airport : 10.00 km - Madrid Barajas International Airport (MAD)

Train station : 1.00 km - Madrid - Chamartín Railway Station

Frequently asked questions about Hotel Meliá Castilla (Tetuán, Madrid)

Does Hotel Meliá Castilla offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Meliá Castilla guests.

Does Hotel Meliá Castilla offer parking spaces for guests?

Guests of the Hotel Meliá Castilla can use the following parking options.
  • Hotel-owned car park
  • Secure parking

Can I have breakfast in Hotel Meliá Castilla?

Yes in the Hotel Meliá Castilla you can enjoy the breakfast offer.

What is the average rating of Hotel Meliá Castilla?

Hotel Meliá Castilla was rated 8.8 by 2 guests on average.

Which service in the Hotel Meliá Castilla is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Size of room were rated particularly well.

What percentage of the guests recommend the Hotel Meliá Castilla?

100 % of HRS guests recommend the Hotel Meliá Castilla for their next stay.

How far is the nearest train station?

The next station is 1 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 10 km from the hotel.

What are the advantages of booking the Hotel Meliá Castilla via HRS?

HRS customers receive the following benefits when they book the Hotel Meliá Castilla:
  • Free WiFi
  • Pay TV
.

Is there a restaurant in the Hotel Meliá Castilla?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel Meliá Castilla belongs to the barrier-free hotels in Madrid.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Meliá Castilla are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Meliá Castilla free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Meliá Castilla the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Meliá Castilla?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Mastercard
  • Billing to corporate account possible
  • Travelers' checks

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.8

2 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

Aboukhalil H.

13.06.23

7.4 Good

Negative Housekeeping