Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Mercure Charlestown

City center 4.00 km Train station 8.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

22.21

kg CO2/night

Water

C

786.00

liter/night

Waste

D

-1.00

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Charlestown
Hotel Mercure Charlestown
Hotel Mercure Charlestown
Hotel Mercure Charlestown
Hotel Mercure Charlestown
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Location of the hotel

Situated just off the Pacific Highway, this hotel enjoys a convenient location. The shopping centre Charlestown Square is located 1.5 kilometres south-west of the hotel and within 7 kilometres, you can arrive in the city centre of Newcastle. Newcastle Airport can be reached in about 31 kilometres.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 10:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Charlestown:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Video surveillance of hallways
  • Smoke detectors
  • Fire alarm
  • Outdoor swimming pool:
  • Health and beauty center:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Fax
  • WiFi in all rooms
  • Bathroom with shower
  • Emergency information
  • Bathroom with bathtub
  • Plan of emergency exits
  • Hairdryer
  • Centrally controlled air conditioning
  • Iron + ironing board

In-house services

  • Classic concierge service
  • Express check-out
  • Business Center
  • Hotel safe
  • Safety deposit boxes at reception
  • Adjoining conference center
  • Conference facilities for up to 50 people

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Hotel Mercure Charlestown

Hotel Mercure Charlestown: Location and distance

City center : 4.00 km - Charlestown

Train station : 8.00 km - NEWCASTLE

Frequently asked questions about Hotel Mercure Charlestown

Does Hotel Mercure Charlestown offer parking spaces for guests?

Guests of the Hotel Mercure Charlestown can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel

Can I have breakfast in Hotel Mercure Charlestown?

Unfortunately the Hotel Mercure Charlestown does not offer breakfast for guests.

How far is the nearest train station?

The next station is 8 km away from the accommodation.

What are the advantages of booking the Hotel Mercure Charlestown via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Charlestown:
.

Is there a restaurant in the Hotel Mercure Charlestown?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Charlestown is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Charlestown are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Charlestown free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Mercure Charlestown?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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