Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Mercure Hotel Duesseldorf Neuss

7.8

19 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

B

12.65

kg CO2/night

Water

A

45.36

liter/night

Waste

D

-1.00

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Mercure Hotel Duesseldorf Neuss

  • Free WiFi
  • Free use of an internet terminal
  • Domestic landline phone calls

Important information

Style of hotel and ambience

The Rhine and Düsseldorf are just a stone's throw away and the Düsseldorf exhibition center and city of Cologne are close by too. The 4-star Mercure Hotel Düsseldorf Neuss has 115 rooms with WIFI as well as an events area with six meeting rooms for your m eetings, seminars or parties for up to 130 people. There is an S-Bahn station near the hotel, from where the line 11 takes you quickly to Düsseldorf and Cologne. Düsseldorf Airport is 12.4 miles away, or you can reach the hotel via the A57 highway.

Location of the hotel

Located on the south-western outskirts of Düsseldorf, you find this hotel in Neuss, some 13 kilometres away from the city centre. On your way through the tree-lined boulevard Königsallee, you will come across many luxury retail stores, restaurants and cafes. Neuss main train station is reachable within a 15 minute drive.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Duesseldorf Neuss:

American Express Visa Mastercard Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Smoke detectors
  • Fire alarm
  • Outdoor swimming pool:
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Fax
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Bathroom with bathtub
  • Plan of emergency exits
  • Emergency information
  • Hairdryer
  • Make-up mirror
  • Room safe
  • Bathroom with shower

In-house services

  • Shoe-polishing machine
  • Free WiFi
  • Free use of an internet terminal
  • Domestic landline phone calls
  • Sightseeing tours
  • Free daily newspapers
  • Business Center
  • Store/Mini supermarket
  • Safety deposit boxes at reception
  • Adjoining conference center
  • Number of conference rooms: 6
  • Conference facilities for up to 130 people

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Mercure Hotel Duesseldorf Neuss

Mercure Hotel Duesseldorf Neuss: Location and distance

City center : 5.00 km - Neuss

Airport : 55.00 km - CGN

Train station : 5.00 km - NEUSS HBF

Highway : 0.40 km - 23 NEUSS-NORF

Frequently asked questions about Mercure Hotel Duesseldorf Neuss

Does Mercure Hotel Duesseldorf Neuss offer free WLAN in the room?

Free WLAN in the room is available to all Mercure Hotel Duesseldorf Neuss guests.

Does Mercure Hotel Duesseldorf Neuss offer parking spaces for guests?

Guests of the Mercure Hotel Duesseldorf Neuss can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel

Can I have breakfast in Mercure Hotel Duesseldorf Neuss?

Unfortunately the Mercure Hotel Duesseldorf Neuss does not offer breakfast for guests.

What is the average rating of Mercure Hotel Duesseldorf Neuss?

Mercure Hotel Duesseldorf Neuss was rated 7.8 by 19 guests on average.

Which service in the Mercure Hotel Duesseldorf Neuss is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Size of room were rated particularly well.

How far is the nearest train station?

The next station is 5 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 55 km from the hotel.

What are the advantages of booking the Mercure Hotel Duesseldorf Neuss via HRS?

HRS customers receive the following benefits when they book the Mercure Hotel Duesseldorf Neuss:
  • Free WiFi
  • Free use of an internet terminal
  • Domestic landline phone calls
.

Is there a restaurant in the Mercure Hotel Duesseldorf Neuss?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Mercure Hotel Duesseldorf Neuss is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Mercure Hotel Duesseldorf Neuss do not have their own air conditioning.

Is it possible to cancel my booking at the Mercure Hotel Duesseldorf Neuss free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Mercure Hotel Duesseldorf Neuss?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Mastercard
  • Japan Credit Bureau

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

7.8

19 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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