Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Mercure Hotel Hamburg am Volkspark

City center 7.00 km Train station 9.00 km Airport 14.00 km
7.8

78 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Mercure Hotel Hamburg am Volkspark

  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Free garage in or directly by hotel

Important information

Style of hotel and ambience

The 4-star Mercure Hotel Hamburg Volkspark is in west Hamburg near Bahrenfeld race track close to Volksparkstadion HSV and the Barclaycard Arena. It has best links to the in quarter of Altona, Derby Park, city centre, Hafencity, and A7 freeway. The hotel has 140 air-conditioned rooms with free WiFi, underground car park and parking lot. There are 3 meeting rooms for events with up to 120 participants.

Location of the hotel

Located opposite the Trabrennbahn Bahrenfeld, it's the next hotel to HSV stadium and Barclaycard Arena (Concerts & Events). The Altonaer Volkspark ideal for long walks after an eventful day. The city center can be reached within 8.5 km and Hamburg Airport is 18 km away. There are also excellent transport links to the highway, harbor city, and in-district Altona

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00
Check-Out: 12:00

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Hamburg am Volkspark:

American Express Mastercard Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Garage in hotel
  • Smoke detectors
  • Fire alarm
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Room safe
  • Make-up mirror
  • Plan of emergency exits
  • Hairdryer
  • Bathrobes
  • Emergency information
  • Bathroom with bathtub
  • Centrally controlled air conditioning

In-house services

  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Free garage in or directly by hotel
  • Sightseeing tours
  • Business Center
  • Safety deposit boxes at reception
  • Hotel safe
  • Adjoining conference center
  • Number of conference rooms: 3
  • Conference facilities for up to 120 people

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Mercure Hotel Hamburg am Volkspark

Mercure Hotel Hamburg am Volkspark: Location and distance

City center : 7.00 km - Hamburg Innenstadt

Airport : 14.00 km - Hamburg Airport (HAM)

Train station : 9.00 km - Hamburg Hbf

Highway : 2.00 km - BAHRENFELD

Frequently asked questions about Mercure Hotel Hamburg am Volkspark

Does Mercure Hotel Hamburg am Volkspark offer free WLAN in the room?

Free WLAN in the room is available to all Mercure Hotel Hamburg am Volkspark guests.

Does Mercure Hotel Hamburg am Volkspark offer parking spaces for guests?

Guests of the Mercure Hotel Hamburg am Volkspark can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Parking directly by the hotel

Can I have breakfast in Mercure Hotel Hamburg am Volkspark?

Unfortunately the Mercure Hotel Hamburg am Volkspark does not offer breakfast for guests.

What is the average rating of Mercure Hotel Hamburg am Volkspark?

Mercure Hotel Hamburg am Volkspark was rated 7.8 by 78 guests on average.

Which service in the Mercure Hotel Hamburg am Volkspark is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Size of room were rated particularly well.

What percentage of the guests recommend the Mercure Hotel Hamburg am Volkspark?

76.9 % of HRS guests recommend the Mercure Hotel Hamburg am Volkspark for their next stay.

How far is the nearest train station?

The next station is 9 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 14 km from the hotel.

What are the advantages of booking the Mercure Hotel Hamburg am Volkspark via HRS?

HRS customers receive the following benefits when they book the Mercure Hotel Hamburg am Volkspark:
  • Free WiFi
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Free garage in or directly by hotel
.

Is there a restaurant in the Mercure Hotel Hamburg am Volkspark?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Mercure Hotel Hamburg am Volkspark is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Mercure Hotel Hamburg am Volkspark are equipped with their own air conditioning.

Is it possible to cancel my booking at the Mercure Hotel Hamburg am Volkspark free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Mercure Hotel Hamburg am Volkspark?

You can pay at the hotel with the following means of payment:
  • American Express
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

7.8

78 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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PEDROLA F.

16.11.23

7.6 Good

Positive Size of the room and breakfast Comment from the hotel
Dear Pedrola F., thank you very much for your stay at our Mercure Hotel Hamburg am Volkspark and your feedback. In our hotel we offer different room categories, the rooms facing the inner courtyard are quieter. Feel free to book the comfort category for your next stay with us. We look forward to welcoming you back to our hotel soon. Best regards from the Hanseatic city, your host Cornelia Spiller
Negative Too noisy in the room as too close from the highway and poor acoustic and vibration treatments

22.03.23

5.7 Sufficient

Negative The hotel needs to be updated

DEVINE A.

26.10.22

9.3 Excellent

Positive Free WiFi, very helpful staff, comfortable and quiet rooms, excellent beds. Negative The restaurant closes quite early.