Mercure Hotel Hamburg City
City center 2.00 km Train station 1.00 km Airport 10.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff Double room €0.00
Your travel dates
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Free for HRS guests in the hotel Mercure Hotel Hamburg City
- Free WiFi
- Free use of an internet terminal
- Free use of the sauna
Important information
Style of hotel and ambience
Our renovated hotel is in the heart of Hamburg: near to city center, Harry Potter Theater 800m and the main train station is 1.5 km away. The airport is 12 km away. By car you can reach us via A1 and A7, you can park in our parking lot. The S-Bahn is near. The Port of Hamburg has been the centre of the city for centuries. Thanks to good public connections, every destination in Hamburg is easy to reach.
Location of the hotel
Centrally located, suitable for business and private travellers. Sights include the main church of Sankt Michaelis (3km) and the ALster lake (2km). The CHH exhibition centre is 4 km away.
Reception open
During the week
Not occupied
At weekends
Not occupied
Check-In: 15:00
Check-Out: 12:00
Accepted payment methods
The following credit cards are accepted by Mercure Hotel Hamburg City:
Service & facilities
- Elevator
- Reception (lobby)
- WiFi with internet access in lobby
- Car park is directly by hotel
- Hotel-owned car park Price/Day 22,00 EUR
- Parking Price/Day 22,00 EUR
- Hotel-owned car park
- Smoke detectors
- Fire alarm
- Sauna:
- Hotel bar
Room facilities
- WiFi in all rooms
- Bathroom with shower
- Emergency information
- Room safe
- Plan of emergency exits
- Make-up mirror
- Hairdryer
- Centrally controlled air conditioning
In-house services
- Free WiFi
- Free use of an internet terminal
- Free use of the sauna
- Express check-out
- Business Center
- Hotel safe
- Safety deposit boxes at reception
- Audiovisual conference equipment
- Number of conference rooms: 10
- Conference facilities for up to 120 people
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City: Location and distance
Frequently asked questions about Mercure Hotel Hamburg City
Does Mercure Hotel Hamburg City offer free WLAN in the room?
Free WLAN in the room is available to all Mercure Hotel Hamburg City guests.
Does Mercure Hotel Hamburg City offer parking spaces for guests?
Guests of the Mercure Hotel Hamburg City can use the following parking options.
- Hotel-owned car park
Can I have breakfast in Mercure Hotel Hamburg City?
Unfortunately the Mercure Hotel Hamburg City does not offer breakfast for guests.
What is the average rating of Mercure Hotel Hamburg City?
Mercure Hotel Hamburg City was rated 8.2 by 69 guests on average.
Which service in the Mercure Hotel Hamburg City is particularly well rated?
Friendliness of the staff, Cleanliness and Size of room were rated particularly well.
What percentage of the guests recommend the Mercure Hotel Hamburg City?
85.5 % of HRS guests recommend the Mercure Hotel Hamburg City for their next stay.
How far is the nearest train station?
The next station is 1 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 10 km from the hotel.
What are the advantages of booking the Mercure Hotel Hamburg City via HRS?
HRS customers receive the following benefits when they book the Mercure Hotel Hamburg City:
- Free WiFi
- Free use of an internet terminal
- Free use of the sauna
Is there a restaurant in the Mercure Hotel Hamburg City?
The hotel does not have its own restaurant.
Is the hotel barrier-free?
Mercure Hotel Hamburg City is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Mercure Hotel Hamburg City are equipped with their own air conditioning.
Is it possible to cancel my booking at the Mercure Hotel Hamburg City free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Mercure Hotel Hamburg City?
You can pay at the hotel with the following means of payment:
- Mastercard
- Visa
- American Express
- Japan Credit Bureau
- Diners Club
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..