Mercure Hotel Severinshof Koeln City

Severinstr. 199 Einfahrt Tiefgarage: Kleine Spitzengasse, 50676 Cologne
Dbl. from 109.00EUR incl. VAT and all fees
Free for HRS guests:
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24.05.17 - 25.05.17
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8.0
Very Good 213 Evaluations
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Earliest check-in 15:00
Latest check-out 12:00
No breakfast
Wifi
Parking directly at the hotel
Hotel information

Service & facilities

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • Satellite TV
  • Voicemail
  • Fax connection

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Business center
  • Car rental
  • Laundry service

Style of hotel and ambience

Modern and tastefully furnished rooms are at your disposal at the Mercure Hotel Severinshof Koeln City. Exercise in the gym or unwind in the sauna before you enjoy a good dinner in the restaurant. The friendly staff is happy to recommend sights in the city.

Special features of the hotel

The Mercure Hotel Severinshof Cologne City is located in the city centre and offers ideal preconditions for a convention with its six meeting rooms for up to 200 persons. It has 253 rooms with air condition and W-LAN, including 20 suites with a kitchenette. The use of sauna and fitness room is free of charge. Massages will be offered on request. An underground parking is at your disposal next to the hotel. „If there is no proof by the guest of an work-related overnight, the city of Cologne raises a tourism tax of 5% from the guest on the here shown gross amount for accommodation which will be charged on-site in the name of the city.“

Hotel data

Hotel built in 1989, Last complete renovation 2012, Number of floors 5, Total number of rooms 253, Number of suites (separate rooms) 20, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, No-smoking room 253, DEHOGA Rating 4, DEHOGA Rating valid until 2018-01-31

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
Location and distance

Severinstr. 199 Einfahrt Tiefgarage: Kleine Spitzengasse, 50676 Cologne -

Location of the hotel

Enjoying central location in Cologne, this hotel is a perfect base for business travellers as the convention centre Koelnmesse can be reached within 3 kilometres. The Hiroshima-Nagasaki-Park (3km) invites to a recreational walk after an eventful day. Within 2 kilometres, you can arrive at the main train station.

Surroundings of the hotel
  • 1.37 km
  • 14.82 km

Evaluations of Mercure Hotel Severinshof Koeln City

84%
84% of the HRS guests recommend this hotel
8.0
Very Good 213 Evaluations
Friendliness of the staff
8.3
How willing were staff to help?
8.2
Atmosphere at the hotel
7.9
Room configuration
8.1
Cleanliness
8.2
Sanitary equipment
7.8
Size of room
8.2
The quality of breakfast
8.1
The quality of the restaurant
7.5
Value for money
7.6
Sleep comfort
8.1
8.2
20.06.16 from , Business traveller
Large desk
Bathtop --> proper shower
breakfast, nobody at omelette station, little portions for smoked salmon
little light in the room

Dear Mercure guest, Thank you very much for your feedback regarding your stay in our hotel. Please accept our apologize that there were no staff at the front cooking station during your breakfast time. We already informed our chef regarding your comments in order to guarantee that at any time there will be service at the front cooking station. Please be so kind and ask for a room with shower during your next stay.We hope that you will give us the opportunity to serve you better in the near future. Kind regards, your team from Mercure Hotel Severinshof Köln City

Details
4.3
15.04.16 from , Business traveller
When Arrived no towells in myvroom 
The hair dryer did not work ....nobody solve ..three days without can Dry my longhair 

Dear guest, Thank you for your reply regarding your stay in our hotel. We are very sorry about the problems in the room. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to serve your better in the near future. Sincerely, your team from Mercure Hotel Severinshof Köln City

Details
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