Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Mercure Queenstown Resort

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Queenstown Resort
Hotel Mercure Queenstown Resort
Hotel Mercure Queenstown Resort
Hotel Mercure Queenstown Resort
Hotel Mercure Queenstown Resort
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views. For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.

Location of the hotel

At the Mercure Queenstown Resort in the western part of Queenstown, you enjoy a terrific view on the beautiful Lake Wakatipu and the surrounding mountains the Remarkables. Known as an adventure resort, you can enjoy jet boating, rafting, bungee jumping and snowboarding in the region! The Queenstown International Airport is 10 kilometres away.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 14:00
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Queenstown Resort:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • Coach parking space at hotel
  • Hotel-owned car park
  • Smoke detectors
  • Sprinkler system
  • Fire alarm
  • Outdoor swimming pool:
  • Sauna:
  • Whirlpool:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Fax
  • Room safe
  • Plan of emergency exits
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Centrally controlled air conditioning

In-house services

  • Washing machine for guests
  • Laundry service
  • Baby-Sitting
  • Sightseeing tours
  • Express check-out
  • Porter service:
  • Free daily newspapers
  • Safety deposit boxes at reception
  • Hotel safe
  • Adjoining conference center
  • Audiovisual conference equipment
  • Number of conference rooms: 3
  • Conference facilities for up to 90 people

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Hotel Mercure Queenstown Resort

Hotel Mercure Queenstown Resort: Location and distance

City center : 2.00 km - Queenstown

Highway : 15.00 km - HIGHWAY 6

Frequently asked questions about Hotel Mercure Queenstown Resort

Does Hotel Mercure Queenstown Resort offer parking spaces for guests?

Guests of the Hotel Mercure Queenstown Resort can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel

Can I have breakfast in Hotel Mercure Queenstown Resort?

Unfortunately the Hotel Mercure Queenstown Resort does not offer breakfast for guests.

What are the advantages of booking the Hotel Mercure Queenstown Resort via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Queenstown Resort:
.

Is there a restaurant in the Hotel Mercure Queenstown Resort?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Queenstown Resort is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Queenstown Resort are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Queenstown Resort free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Mercure Queenstown Resort?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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