Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)

MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)
MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)
MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)
MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)
MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
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business tariff
€0.00
Single room Standard tariff €155.00 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)

  • Free WiFi
  • Parking directly by the hotel
  • Free use of the sauna

Important information

Style of hotel and ambience

The hotel Neptuno is an adults-only-hotel in Playa del Inglés on Gran Canaria offering you customized service and a warm welcome. It provides numerous modern and comfortable rooms equipped with many modern amenities such as free Wi-Fi. Enjoy the hotel’s all-inclusive service and relax in the wellness and fitness centre. Moreover, various sports facilities are available at the hotel Neptuno.

Location of the hotel

The hotel Neptuno is situated in the heart of Playa del Inglés on Gran Canaria, only 900 metres from the beach and its lively promenade. Next to the hotel, you will find the famous Yumbo shopping and entertainment centre.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana):

American Express Mastercard Visa

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal:
  • Car park is directly by hotel
  • Smoke detectors
  • Fire alarm
  • Outdoor swimming pool:
    Open 09:00 - 20:00
  • Sauna: Price 0,00 EUR
  • Turkish bath: Price 0,00 EUR
  • Fitness room:
  • Health and beauty center: 09:00 - 18:00
  • Fitness centre: Price 0,00 EUR
  • Breakfast: 07:30 - 11:00
  • Café/Bistro
  • Vegetarian food available
  • Open-air restaurant/Beer garden, etc.
  • Diabetic food available
  • Hotel bar
  • Restaurant(s): 2
    07:30 - 22:00
    11:00 - 16:00

Room facilities

  • Satellite TV
  • Telephone by the bed
  • Radio
  • TV with international news channel
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Full-length mirror
  • Windows for opening
  • Plan of emergency exits
  • Bathroom with shower
  • Bathroom with window
  • Emergency information
  • Minibar
  • Soundproof windows
  • Bathroom with bathtub
  • Temperature controls: : 170
  • Coffee machine/Tea-maker in 170 rooms

In-house services

  • Medical service
  • Laundry service
  • Change of towels every 7 days
  • Change of linen every 5 days
  • Free WiFi
  • Parking directly by the hotel
  • Free use of the sauna
  • Car rental
  • Store/Mini supermarket
  • Pets not allowed
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Hotel safe
  • Number of conference rooms: 1
  • Conference facilities for up to 100 people

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MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana)

MUR Hotel Neptuno Adults Only Hotel (Playa del Ingles, San Bartolomé de Tirajana): Location and distance

Airport : 27.00 km - Gran Canaria Airport (LPA)

Highway : 2.00 km - Gc 1

Frequently asked questions about MUR Hotel Neptuno Adults Only Hotel (Playa del...

Does MUR Hotel Neptuno Adults Only Hotel offer free WLAN in the room?

Free WLAN in the room is available to all MUR Hotel Neptuno Adults Only Hotel guests.

Does MUR Hotel Neptuno Adults Only Hotel offer parking spaces for guests?

Guests of the MUR Hotel Neptuno Adults Only Hotel can use the following parking options.
  • Parking directly by the hotel

Can I have breakfast in MUR Hotel Neptuno Adults Only Hotel?

Yes in the MUR Hotel Neptuno Adults Only Hotel you can enjoy the breakfast offer.

How far is the nearest airport?

The nearest airport is 27 km from the hotel.

What are the advantages of booking the MUR Hotel Neptuno Adults Only Hotel via HRS?

HRS customers receive the following benefits when they book the MUR Hotel Neptuno Adults Only Hotel:
  • Free WiFi
  • Parking directly by the hotel
  • Free use of the sauna
.

Is there a restaurant in the MUR Hotel Neptuno Adults Only Hotel?

The hotel has its own restaurant.

Is the hotel barrier-free?

MUR Hotel Neptuno Adults Only Hotel is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in MUR Hotel Neptuno Adults Only Hotel are equipped with their own air conditioning.

Is it possible to cancel my booking at the MUR Hotel Neptuno Adults Only Hotel free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the MUR Hotel Neptuno Adults Only Hotel the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in MUR Hotel Neptuno Adults Only Hotel?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Mastercard
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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