Hotel Paradisus La Perla – Adults Only – All Inclusive (Playa del Carmen, Solidaridad)
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
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Single room Standard tariff Double room €0.00
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Free for HRS guests in the hotel Paradisus La Perla – Adults Only – All Inclusive (Playa del Carmen, Solidaridad)
- Free WiFi
- Welcome drink
- Parking directly by the hotel
Important information
Style of hotel and ambience
This hotel was named a Recommended Hotel in the 2022 Star Awards by Forbes Travel Guide. Surrounded by cenote pools with crystal-clear waters and magical Mayan ruins, Playa del Carmen is the ideal setting for your holidays in Mexico. Let the gentle ocean breeze and sound of the waves lapping the shore permeate your dreams. The Reserve is our most distinguished and elegant service, designed to make your vacation truly unique and unforgettable. Choose from a wide range of restaurants and bars and take part in activities that will bring you closer to local culture, such as Latin dance classes. Enjoy a space full of relaxation and vitality at our YHI Spa. And discover Romance by Paradisus, offering you numerous alternatives, to make your “I do” moment even more memorable.
- A privilege - In Playa del Carmen, famous for its palm tree lines beaches and coral reefs
- The Reserve - Exclusive access to adults-only areas and services
- Culinary delights - International and local cuisine served in several different spaces, each with its own flair and flavors
- Revitalizing - YHI Spa is a temple of relaxation offering a wide range of health and beauty treatments
- Active resort - Sports, local culture and 4 fabulous swimming pools to keep you moving
- Inspirational spaces - Convention Center and flexible spaces for up to 1.500 people
Location of the hotel
The Paradisus Playa del Carmen La Perla boasts a prime beach location in the northern part of the famous sea resort. It is embedded into a private estate and grants direct access to the water where you can enjoy leisure activities of all kinds. Cancún International Airport lies 50 kilometres north of the hotel.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 15:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Paradisus La Perla – Adults Only – All Inclusive (Playa del Carmen, Solidaridad):
Service & facilities
- Garden/Park
- Garden terrace
- Elevator
- Reception (lobby)
- Mobile phone reception
- WiFi with internet access in lobby Price/Hour 0,00 MXN
- Public internet terminal: Price/Hours: 0,00 MXN
- Secure parking
- Parking with charging facility for electric cars
- Marked disabled parking space
- Secure parking for bicycles/motorbikes
- Hotel-owned car park Price/Day 0,00 MXN
- Free parking
- Hotel-owned car park
- EV charging station
- Security guards
- Video surveillance of hotel lobby
- Video surveillance of hallways
- Sprinkler system
- Video surveillance of entrances
- Smoke detectors
- Parking areas patrolled
- Video surveillance recorded 24 hrs a day
- Hotel has emergency lighting
- Guest room doors self-closing
- Hotel staff trained in first aid
- Building meets all current local/state/country building codes
- Hotel complies with country/state/local fire prevention laws
- Parking area equipped with lights
- Hotel staff Red Cross certified in CPR
- Emergency backup generators
- Hallways equipped with fire exstinguishers
- Smoke detectors in all rooms
- Hotel stairways ventilated
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Number of doors with security lock in room: 393
- Outdoor swimming pool:
Open 07:00 - 19:00 - Sauna:
- Turkish bath:
- Whirlpool:
- Sun umbrellas:
- Health and beauty center: 08:00 - 20:00
- Beauty parlor: 08:00 - 20:00
- Fitness centre:
- Breakfast: 06:00 - 11:00
- Café/Bistro
- Wholefood available
- Vegetarian food available
- Diabetic food available
- Open-air restaurant/Beer garden, etc.
- Hotel bar
- Restaurant(s): 14
06:00 - 11:00
Room facilities
- Easy access for wheelchairs
- Wheelchair users can check door widths at reception
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 4
- TV remote control
- CD Player
- Telephone by the bed
- Radio
- TV with international news channel
- DVD player
- Cable TV
- Pay TV
- Telephone in the bathroom
- WiFi in all rooms Price/Hour 0,00 MXN
- DSL/Broadband internet access
- Bathroom with bathtub
- Minibar
- Windows for opening
- Plan of emergency exits
- Make-up mirror
- Soundproof windows
- Bathrobes
- Bathroom with shower
- Emergency information
- Full-length mirror
- Room safe
- Desk
- Separate luggage storage
- Hairdryer
- Temperature controls: : 393
- Kitchenette in 145 rooms
- Iron + ironing board in 393 rooms
- Coffee machine/Tea-maker in 393 rooms
In-house services
- Laundry service
- Medical service
- Change of towels once a day
- Change of linen once a day
- Room-Service: 08:00 - 21:00
- Free WiFi
- Welcome drink
- Parking directly by the hotel
- Classic concierge service
- Car rental
- Organized entertainment for guests
- Free daily newspapers
- Hairdresser/Barber
- Business Center
- Pets not allowed
- Evening entertainment
- Store/Mini supermarket
- ATM
- Ice machine
- Air conditioning in public areas
- Safety deposit boxes at reception
- DSL/Broadband internet access in all conference rooms
- Audiovisual conference equipment
- Adjoining conference center
- WiFi in all conference rooms Price/Hour 0,00 MXN
- Number of conference rooms: 14
- Conference facilities for up to 2000 people
Hotel Paradisus La Perla – Adults Only – All Inclusive (Playa del Carmen, Solidaridad)
Hotel Paradisus La Perla – Adults Only – All Inclusive (Playa del Carmen, Solidaridad): Location and distance
Frequently asked questions about Hotel Paradisus La Perla – Adults Only – All...
Does Hotel Paradisus La Perla – Adults Only – All Inclusive offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Paradisus La Perla – Adults Only – All Inclusive guests.
Does Hotel Paradisus La Perla – Adults Only – All Inclusive offer parking spaces for guests?
Guests of the Hotel Paradisus La Perla – Adults Only – All Inclusive can use the following parking options.
- Hotel-owned car park
- Secure parking
- Parking with charging facility for electric cars
- Marked disabled parking space
- Secure parking for bicycles/motorbikes
- Parking areas patrolled
- Parking directly by the hotel
Can I have breakfast in Hotel Paradisus La Perla – Adults Only – All Inclusive?
Yes in the Hotel Paradisus La Perla – Adults Only – All Inclusive you can enjoy the breakfast offer.
What are the advantages of booking the Hotel Paradisus La Perla – Adults Only – All Inclusive via HRS?
HRS customers receive the following benefits when they book the Hotel Paradisus La Perla – Adults Only – All Inclusive:
- Free WiFi
- Welcome drink
- Parking directly by the hotel
Is there a restaurant in the Hotel Paradisus La Perla – Adults Only – All Inclusive?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Paradisus La Perla – Adults Only – All Inclusive belongs to the barrier-free hotels in Playa del Carmen, Solidaridad.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Paradisus La Perla – Adults Only – All Inclusive are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Paradisus La Perla – Adults Only – All Inclusive free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Paradisus La Perla – Adults Only – All Inclusive the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Paradisus La Perla – Adults Only – All Inclusive?
You can pay at the hotel with the following means of payment:
- Mastercard
- Visa
- American Express
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..