Resort Hotel Alex (Zermatt)
City center 1.00 km
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myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
€0.00
Single room Standard tariff €216.88 Double room €0.00
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Free for HRS guests in the hotel Resort Hotel Alex (Zermatt)
- Personal shuttle service to next railway station
- Use of sun lounger during your stay
- Free WiFi
- Personal shuttle service from next railway station
- Free use of an internet terminal
- Free use of the sauna
Important information
Style of hotel and ambience
The Hotel Alex combines traditional style with modern elements and grants its guests an unforgettable stay. Sleep well in one of the elaborately decorated rooms and profit from the free Wi-Fi access. The next day, you can pay a soothing visit to the wellness area and try the delicious dishes in the restaurant.
Location of the hotel
Due to its high altitude, the area around Zermatt is ideal for going skiing throughout the year. From the centrally located hotel, you can reach the Matterhorn Museum in less than 10 minutes by foot. The nearby railway station connects with Viege (37 km) and Sion (80 km).
Reception open
During the week
06:00 Uhr - 23:00 Uhr
At weekends
Not occupied
Check-In: 14:00
Check-Out: 11:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Resort Hotel Alex (Zermatt):
Service & facilities
- Garden/Park
- Sunbathing lawn
- Elevator
- Mobile phone reception
- Reception (lobby)
- WiFi with internet access in lobby Price/Hour 0,00 CHF
- Public internet terminal: Price/Hours: 0,00 CHF
- Smoke detectors
- Video surveillance of hotel lobby
- Video surveillance of entrances
- Automatic emergency wake-up alarm
- Sprinkler system
- Fire alarm
- Audible smoke alarm in hallways
- Guest rooms accessed by interior entrances
- Emergency exits for each floor
- Hotel complies with country/state/local fire prevention laws
- Emergency backup generators
- Audible smoke alarms in guest rooms
- Hotel staff trained in first aid
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Hotel has emergency lighting
- Hallways equipped with fire exstinguishers
- Building meets all current local/state/country building codes
- Smoke detectors in all rooms
- Video surveillance recorded 24 hrs a day
- All guest rooms equipped with sprinklers
- Common-rooms
- Seating
- Sightseeing tours
- Lighting
- Background music
- Childrens playground
- Indoor swimming pool:
Open 07:00 - 20:00 - Sauna:
- Solarium: Price 15,00 CHF
- Turkish bath:
- Whirlpool:
- Fitness room:
- Health and beauty center: 16:00 - 20:00
- Beauty parlor: 16:00 - 20:00
- Fitness centre:
- Breakfast: 07:00 - 10:00
- Hotel bar
- Wholefood available
- Open-air restaurant/Beer garden, etc.
- Vegetarian food available
- Café/Bistro
- Diabetic food available
- Restaurant(s): 2
12:00 - 14:00
19:00 - 21:30 - Menu
- Main-dishes
- Gastronomy suitable
- Waiter-Service
- Small-Portions
Room facilities
- Radio
- Cable TV
- Voicemail
- Telephone on the desk
- TV with international news channel
- TV remote control
- Telephone by the bed
- WiFi in all rooms Price/Hour 0,00 CHF
- DSL/Broadband internet access
- Heated towel rack in bathroom
- Seating area
- Emergency information
- Separate luggage storage
- Room safe
- Bathrobes
- Bathroom with shower
- Windows for opening
- Bathroom with bathtub
- Desk
- Plan of emergency exits
- Hairdryer
- Make-up mirror
- Ironing machine for pants in 84 rooms
- Bathroom with counter space
- Soundproof door
- Closet
- Reading light
- Bed height adjustable
- Bed width adjustable
- Luggage rack
- Coat-hook in bathroom
- Garderobe
- Accomodation
- Complimentary slippers provided in room
In-house services
- Shoe-polishing service
- Shoe-polishing machine
- Laundry service
- Change of towels once a day
- Change of linen every 3 days
- Childcare Price/Hours: 25,00 CHF
- Baby-Sitting Price/Hours: 25,00 CHF
- Personal shuttle service to next railway station
- Use of sun lounger during your stay
- Free WiFi
- Personal shuttle service from next railway station
- Free use of an internet terminal
- Free use of the sauna
- Car rental
- Classic concierge service
- Porter service:
- Shuttle service to the central station: Price 0,00 CHF
- Free daily newspapers
- DVD/Video rental
- Storeroom for skiing equipment
- Meets ISO 14001 environmental management standard
- Secretarial services
- Business Center
- Large dogs permitted: Price/Day: 0,00 CHF
- Pets permitted: Price/Day: 0,00 CHF
- Safety deposit boxes at reception
- Baby monitor available
- Changing mat for babies
- Hotel safe
- Adaptor for Chinese/US plugs
- Pharmacy
- Newspaper
- Trips
- Information-Service
- ISDN internet access in all conference rooms
- WiFi in all conference rooms Price/Hour 12,00 CHF
- Number of conference rooms: 6
- Conference facilities for up to 423 people
Resort Hotel Alex (Zermatt)
Resort Hotel Alex (Zermatt): Location and distance
Frequently asked questions about Resort Hotel Alex (Zermatt)
Does Resort Hotel Alex offer free WLAN in the room?
Free WLAN in the room is available to all Resort Hotel Alex guests.
Does Resort Hotel Alex offer parking spaces for guests?
Unfortunately there are no parking spaces available for guests of the Resort Hotel Alex.
Can I have breakfast in Resort Hotel Alex?
Yes in the Resort Hotel Alex you can enjoy the breakfast offer.
What are the advantages of booking the Resort Hotel Alex via HRS?
HRS customers receive the following benefits when they book the Resort Hotel Alex:
- Personal shuttle service to next railway station
- Use of sun lounger during your stay
- Free WiFi
- Personal shuttle service from next railway station
- Free use of an internet terminal
- Free use of the sauna
Is there a restaurant in the Resort Hotel Alex?
The hotel has its own restaurant.
Is the hotel barrier-free?
Resort Hotel Alex is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
Unfortunately, the hotel rooms in the Resort Hotel Alex do not have their own air conditioning.
Is it possible to cancel my booking at the Resort Hotel Alex free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Resort Hotel Alex?
You can pay at the hotel with the following means of payment:
- American Express
- Visa
- Japan Credit Bureau
- Mastercard
- Billing to corporate account possible
- Electronic cash
- Travelers' checks
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..