Hotel Shangri-La's Boracay Resort and Spa (Balabag)
City center 1.00 km
Clean & Safe Protocol X
Self Inspected Hotel
The measures have been confirmed by the hotel management
| Hygiene & cleaning measures | |
| Contactless reception of guests | |
| Keep distance | |
| Food & Beverage Safety |
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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Free for HRS guests in the hotel Shangri-La's Boracay Resort and Spa (Balabag)
- Welcome drink
- Free WiFi
- Parking directly by the hotel
- Fruit bowl
Important information
Style of hotel and ambience
Your holiday dreams will come true at the Shangri-La's Boracay Resort and Spa, Philippines. The comfortable rooms offer perfect conditions for an unforgettable time together. The large sun loungers at the extensive pool with a view of the sea will no doubt become your new favourite place. A massage in the stylish spa area will round off that perfect holiday feeling.
Location of the hotel
Are you longing for splendid sandy beaches and turquoise-blue sea? Then the Philippine island of Boracay is exactly the right choice. This luxury hotel is located in its north-west, by the beautiful Banyugan Beach. The popular White Beach is just a few minutes away by car. Divers can explore colourful coral reefs here.
Reception open
During the week
occupied 24 hours a day
At weekends
occupied 24 hours a day
Check-In: 14:00
Check-Out: 12:00
Spoken languages:
Multilingual staff on hand 24 hours a day
Accepted payment methods
The following credit cards are accepted by Hotel Shangri-La's Boracay Resort and Spa (Balabag):
Service & facilities
- Elevator
- Reception (lobby)
- WiFi with internet access in lobby
- Car park is directly by hotel
- Video surveillance of hallways
- Smoke detectors
- Video surveillance of hotel lobby
- Video surveillance of entrances
- Security guards
- Sprinkler system
- Automatic emergency wake-up alarm
- Fire alarm
- Audible smoke alarm in hallways
- Parking area equipped with lights
- Hotel complies with country/state/local fire prevention laws
- Guest room doors self-closing
- Audible smoke alarms in guest rooms
- Hotel staff trained in first aid
- Hotel has emergency lighting
- Hallways equipped with fire exstinguishers
- Smoke detectors in all rooms
- Parking areas patrolled
- Video surveillance recorded 24 hrs a day
- All guest rooms equipped with sprinklers
- Hotel stairways ventilated
- Childrens playground
- Outdoor swimming pool:
Open 06:00 - 22:00 - Sauna:
- Fitness room:
- Health and beauty center: 06:00 - 22:00
- Beauty parlor: 09:00 - 20:00
- Fitness centre:
- Breakfast: 06:30 - 22:30
- Hotel bar
- Café/Bistro
- Restaurant(s): 6
Room facilities
- Easy access for wheelchairs
- Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
- DVD player
- Telephone in the bathroom
- Cable TV
- Telephone on the desk
- Telephone by the bed
- WiFi in all rooms
- Full-length mirror
- Seating area
- Emergency information
- Room safe
- Bathrobes
- Bathroom with shower
- Windows for opening
- Desk
- Bathroom with bathtub
- Plan of emergency exits
- Hairdryer
- Make-up mirror
- Centrally controlled air conditioning
- Iron + ironing board
In-house services
- Laundry service
- Baby-Sitting Price/Hours: 250,00 PHP
- Welcome drink
- Free WiFi
- Parking directly by the hotel
- Fruit bowl
- Car rental
- Classic concierge service
- Porter service:
- Shuttle service to the airport:
- DVD/Video rental
- Hairdresser/Barber
- Business Center
- Pets not allowed
- ATM
- Safety deposit boxes at reception
- Hotel safe
- Welcome booklet in Mandarin
Hotel Shangri-La's Boracay Resort and Spa (Balabag)
Hotel Shangri-La's Boracay Resort and Spa (Balabag): Location and distance
Frequently asked questions about Hotel Shangri-La's Boracay Resort and Spa...
Does Hotel Shangri-La's Boracay Resort and Spa offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Shangri-La's Boracay Resort and Spa guests.
Does Hotel Shangri-La's Boracay Resort and Spa offer parking spaces for guests?
Guests of the Hotel Shangri-La's Boracay Resort and Spa can use the following parking options.
- Parking areas patrolled
- Parking directly by the hotel
Can I have breakfast in Hotel Shangri-La's Boracay Resort and Spa?
Yes in the Hotel Shangri-La's Boracay Resort and Spa you can enjoy the breakfast offer.
What are the advantages of booking the Hotel Shangri-La's Boracay Resort and Spa via HRS?
HRS customers receive the following benefits when they book the Hotel Shangri-La's Boracay Resort and Spa:
- Welcome drink
- Free WiFi
- Parking directly by the hotel
- Fruit bowl
Is there a restaurant in the Hotel Shangri-La's Boracay Resort and Spa?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Shangri-La's Boracay Resort and Spa belongs to the barrier-free hotels in Balabag.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Shangri-La's Boracay Resort and Spa are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Shangri-La's Boracay Resort and Spa free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Shangri-La's Boracay Resort and Spa the reception times are as follows:
- During the week: 24 hours busy.
- At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Shangri-La's Boracay Resort and Spa?
You can pay at the hotel with the following means of payment:
- American Express
- Diners Club
- Visa
- Japan Credit Bureau
- Mastercard
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..