Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Puerta América Design Hotel (Madrid)

City center 4.00 km Train station 3.00 km Airport 9.00 km
8.3

14 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

B

10.92

kg CO2/night

Water

B

444.06

liter/night

Waste

D

-1.00

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Puerta América Design Hotel (Madrid)
Puerta América Design Hotel (Madrid)
Puerta América Design Hotel (Madrid)
Puerta América Design Hotel (Madrid)
Puerta América Design Hotel (Madrid)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €260.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Puerta América Design Hotel (Madrid)

  • Free WiFi

Important information

Style of hotel and ambience

The design Hotel Puerta América in Madrid was designed by 18 world-famous architects. Located on 12 floors, the spacious hotel rooms are fully equipped and feature panoramic windows with a gorgeous view on the city. The restaurant serves traditional Spanish dishes and vanguard cuisine. Furthermore, several art-of-the-state conference rooms are available. Puerta Hotel offers to all clients a free Premium Wifi Service (high speed)..

Location of the hotel

The Hotel Puerta América is situated in the city centre of Madrid, 5 minutes away from a shopping promenade. The centre with Gran Vía, Prado Museum and Royal Palace is quickly reachable by public transport. The exhibition grounds, the airport and the funfair are 8, 10 respectively 12 km away from the Hotel Puerta América.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Puerta América Design Hotel (Madrid):

American Express Mastercard Visa Billing to corporate account possible

Service & facilities

  • Roof garden
  • Garden terrace
  • Garden/Park
  • Elevator
  • Reception (lobby)
  • Executive/Business floor
  • Car park is directly by hotel
  • Marked disabled parking space
  • Secure parking
  • Security patrolled car park
  • Hotel-owned car park Price/Day 26,00 EUR
  • Parking Price/Day 26,00 EUR
  • Hotel-owned car park
  • Video surveillance of hallways
  • Security guards
  • Video surveillance of hotel lobby
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Video surveillance of entrances
  • Fire alarm
  • Visual alarms for the deaf/hard of hearing in hallways
  • Building meets all current local/state/country building codes
  • Parking area equipped with lights
  • All guest rooms equipped with sprinklers
  • Hotel has emergency lighting
  • Visual alarms for the deaf/hard of hearing in public areas
  • Video surveillance recorded 24 hrs a day
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel complies with country/state/local fire prevention laws
  • Parking areas patrolled
  • Hallways equipped with fire exstinguishers
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Guest room doors self-closing
  • Automated external defibrillator on site (AED)
  • Emergency backup generators
  • Hotel stairways ventilated
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest rooms
  • Emergency exits for each floor
  • Audible smoke alarm in hallways
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Childrens playground
  • Outdoor swimming pool:
    Open 12:00 - 19:00
  • Breakfast: 07:00 - 11:00
  • Disco
  • Wholefood available
  • Café/Bistro
  • Vegetarian food available
  • Diabetic food available
  • Hotel bar
  • Restaurant(s): 3
    10:00 - 01:00

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • Cable TV
  • Satellite TV
  • Telephone on the desk
  • Internet TV
  • Pay TV
  • Telephone by the bed
  • Telephone in the bathroom
  • TV remote control
  • Voicemail
  • Radio
  • TV with international news channel
  • Analogue modem connection
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Separate luggage storage
  • Room safe
  • Desk
  • Hairdryer
  • Bathrobes
  • Full-length mirror
  • Windows for opening
  • Plan of emergency exits
  • Bathroom with shower
  • Bathroom with window
  • Emergency information
  • Minibar
  • Soundproof windows
  • Bathroom with bathtub
  • Centrally controlled air conditioning
  • Temperature controls: : 315
  • Fridge in 315 rooms
  • Waterboiler
  • Iron + ironing board
  • Free tea supplies in room
  • Complimentary slippers provided in room

In-house services

  • Shoe-polishing service
  • Medical service
  • Laundry service
  • Baby-Sitting
  • Free WiFi
  • Sightseeing tours
  • Classic concierge service
  • Car rental
  • Free daily newspapers
  • Evening entertainment
  • Business Center
  • Secretarial services
  • Pets not allowed
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Hotel safe
  • Welcome booklet in Mandarin
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Audiovisual conference equipment
  • Number of conference rooms: 13
  • Conference facilities for up to 750 people
  • Elevator-service available

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Puerta América Design Hotel (Madrid)

Puerta América Design Hotel (Madrid): Location and distance

City center : 4.00 km - Madrid

Airport : 9.00 km - Madrid Barajas International Airport (MAD)

Train station : 3.00 km - Madrid - Chamartín Railway Station

Highway : 0.10 km - Avenida de America

Frequently asked questions about Puerta América Design Hotel (Madrid)

Does Puerta América Design Hotel offer free WLAN in the room?

Free WLAN in the room is available to all Puerta América Design Hotel guests.

Does Puerta América Design Hotel offer parking spaces for guests?

Guests of the Puerta América Design Hotel can use the following parking options.
  • Hotel-owned car park
  • Marked disabled parking space
  • Secure parking
  • Security patrolled car park
  • Parking areas patrolled

Can I have breakfast in Puerta América Design Hotel?

Yes in the Puerta América Design Hotel you can enjoy the breakfast offer.

What is the average rating of Puerta América Design Hotel?

Puerta América Design Hotel was rated 8.3 by 14 guests on average.

Which service in the Puerta América Design Hotel is particularly well rated?

The quality of breakfast, Cleanliness and How willing were staff to help? were rated particularly well.

How far is the nearest train station?

The next station is 3 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 9 km from the hotel.

What are the advantages of booking the Puerta América Design Hotel via HRS?

HRS customers receive the following benefits when they book the Puerta América Design Hotel:
  • Free WiFi
.

Is there a restaurant in the Puerta América Design Hotel?

The hotel has its own restaurant.

Is the hotel barrier-free?

Puerta América Design Hotel belongs to the barrier-free hotels in Madrid.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Puerta América Design Hotel are equipped with their own air conditioning.

Is it possible to cancel my booking at the Puerta América Design Hotel free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Puerta América Design Hotel the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Puerta América Design Hotel?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Mastercard
  • Visa
  • Billing to corporate account possible

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.3

14 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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STEELE A.

27.09.23

9 Excellent

Positive Really cool, different hotel with loads of style which made a memorably experience. Parking was very good too Negative Not really, overall a great experience

GRANGER P.

20.04.23

9.5 Excellent

Positive Very original rooms with an enjoyable environment Negative A little bit far from Madrid Downtown