Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Silken Puerta Madrid

City center 7.00 km Train station 5.00 km Airport 8.00 km
7.8

2 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

B

9.00

kg CO2/night

Water

B

257.62

liter/night

Waste

B

0.54

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Silken Puerta Madrid
Hotel Silken Puerta Madrid
Hotel Silken Puerta Madrid
Hotel Silken Puerta Madrid
Hotel Silken Puerta Madrid
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €160.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Hotel with outstanding architecture and design, with high quality service and a strategic location. 4-star hotel with modern lines.

Location of the hotel

Located in the IFEMA area and near the Madrid-Barajas airport. 4km from the Atlético de Madrid stadium, Civitas Metropolitano. Well connected to the city center by urban bus.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Silken Puerta Madrid:

American Express Visa Mastercard

Service & facilities

  • Garden terrace
  • Elevator
  • Executive/Business floor
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Parking with charging facility for electric cars
  • Hotel-owned car park Price/Day 15,00 EUR
  • Parking Price/Day 15,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of hallways
  • Smoke detectors
  • Video surveillance of entrances
  • Security guards
  • Sprinkler system
  • Fire alarm
  • Audible smoke alarm in hallways
  • Audible smoke alarms in guest rooms
  • Hotel has emergency lighting
  • Guest rooms accessed by interior entrances
  • Hallways equipped with fire exstinguishers
  • Emergency exits for each floor
  • Smoke detectors in all rooms
  • Automated external defibrillator on site (AED)
  • Hotel complies with country/state/local fire prevention laws
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Hotel stairways ventilated
  • Fitness centre:
  • Breakfast: 07:00 - 10:30
  • Hotel bar
  • Wholefood available
  • Vegetarian food available
  • Café/Bistro
  • Diabetic food available
  • Restaurant(s): 1
    13:00 - 15:30
    20:00 - 23:00
  • Offdays: Su,Sa

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 6
  • Telephone in the bathroom
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • ISDN connection
  • Soundproof windows
  • Full-length mirror
  • Separate luggage storage
  • Emergency information
  • Room safe
  • Bathroom with shower
  • Windows for opening
  • Desk
  • Bathroom with bathtub
  • Bathroom with window
  • Plan of emergency exits
  • Hairdryer
  • Make-up mirror
  • Centrally controlled air conditioning
  • Temperature controls:
  • Individually controlled ventilation:
  • Ironing machine for pants in 194 rooms
  • Iron + ironing board

In-house services

  • Laundry service
  • Sightseeing tours
  • Car rental
  • Classic concierge service
  • Pets not allowed
  • Safety deposit boxes at reception
  • Changing mat for babies
  • Air conditioning in public areas
  • Hotel safe
  • Audiovisual conference equipment
  • Conference facilities for up to 300 people

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Hotel Silken Puerta Madrid

Hotel Silken Puerta Madrid: Location and distance

City center : 7.00 km - Madrid

Airport : 8.00 km - Madrid Barajas International Airport (MAD)

Train station : 5.00 km - Madrid - Chamartín Railway Station

Frequently asked questions about Hotel Silken Puerta Madrid

Does Hotel Silken Puerta Madrid offer parking spaces for guests?

Guests of the Hotel Silken Puerta Madrid can use the following parking options.
  • Hotel-owned car park
  • Parking with charging facility for electric cars

Can I have breakfast in Hotel Silken Puerta Madrid?

Yes in the Hotel Silken Puerta Madrid you can enjoy the breakfast offer.

What is the average rating of Hotel Silken Puerta Madrid?

Hotel Silken Puerta Madrid was rated 7.8 by 2 guests on average.

Which service in the Hotel Silken Puerta Madrid is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Atmosphere at the hotel were rated particularly well.

What percentage of the guests recommend the Hotel Silken Puerta Madrid?

100 % of HRS guests recommend the Hotel Silken Puerta Madrid for their next stay.

How far is the nearest train station?

The next station is 5 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 8 km from the hotel.

What are the advantages of booking the Hotel Silken Puerta Madrid via HRS?

HRS customers receive the following benefits when they book the Hotel Silken Puerta Madrid:
.

Is there a restaurant in the Hotel Silken Puerta Madrid?

The hotel has its own restaurant.

Is the hotel barrier-free?

Hotel Silken Puerta Madrid belongs to the barrier-free hotels in Madrid.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Silken Puerta Madrid are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Silken Puerta Madrid free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Silken Puerta Madrid the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Silken Puerta Madrid?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Mastercard

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

7.8

2 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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21.03.24

7.7 Good

Positive I know I will not book this hotel anymore. Negative Our reservation was to check in after 6pm and pay at the hotel. The day of the journey, the hotel requested to pay before 2pm to guarrantee the stay. There were no drinks and water boiler in the room, it is a pity for a 4 stars hotel.