Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel The Ritz-Carlton San Juan

City center 11.00 km Airport 1.00 km
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel The Ritz-Carlton San Juan
Hotel The Ritz-Carlton San Juan
Hotel The Ritz-Carlton San Juan
Hotel The Ritz-Carlton San Juan
Hotel The Ritz-Carlton San Juan
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Experience an incomparable Puerto Rico luxury hotel when you stay at The Ritz-Carlton, San Juan. Featuring warm beaches, a soothing spa and an exciting casino, this luxury hotel is a true coastal paradise where you will enjoy an unforgettable escape. Located on eight acres of pristine beachfront property in Isla Verde and caressed by the warm waters of the Atlantic Ocean, The Ritz-Carlton, San Juan provides guests with an unforgettable escape at one of the most elegant beach hotels in Puerto Rico, along with the perfect launching point to explore the quaint cobblestone streets of Old San Juan.

Location of the hotel

The hotel is located at the Luis Munoz Martin International Airport, about 12 kilometres from Carolina and the city centre of San Juan. In addition to the resort’s various on-site leisure pursuits, guests have easy access to the region’s historical and natural sights.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 16:00
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel The Ritz-Carlton San Juan:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • Executive/Business floor
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Beauty parlor:
  • Fitness centre:
  • Breakfast:
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Cable TV
  • DVD player
  • Pay TV
  • Telephone in the bathroom
  • TV remote control
  • Voicemail
  • Radio
  • Fax
  • Room safe
  • Desk
  • Make-up mirror
  • Hairdryer
  • Bathrobes
  • Minibar
  • Bathroom with bathtub
  • Centrally controlled air conditioning
  • Temperature controls:
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Medical service
  • Laundry service
  • Shoe-polishing machine
  • Baby-Sitting
  • Limousinenservice
  • Express check-out
  • Classic concierge service
  • Free daily newspapers
  • Business Center
  • Hairdresser/Barber
  • Ice machine
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • ATM
  • Number of conference rooms: 20
  • Conference facilities for up to 20 people

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Hotel The Ritz-Carlton San Juan

Hotel The Ritz-Carlton San Juan: Location and distance

City center : 11.00 km - San Juan

Airport : 1.00 km - Luis Munoz Marin International Airport

Frequently asked questions about Hotel The Ritz-Carlton San Juan

Does Hotel The Ritz-Carlton San Juan offer parking spaces for guests?

Guests of the Hotel The Ritz-Carlton San Juan can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Hotel The Ritz-Carlton San Juan?

Yes in the Hotel The Ritz-Carlton San Juan you can enjoy the breakfast offer.

How far is the nearest airport?

The nearest airport is 1 km from the hotel.

What are the advantages of booking the Hotel The Ritz-Carlton San Juan via HRS?

HRS customers receive the following benefits when they book the Hotel The Ritz-Carlton San Juan:
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Is there a restaurant in the Hotel The Ritz-Carlton San Juan?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel The Ritz-Carlton San Juan is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel The Ritz-Carlton San Juan are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel The Ritz-Carlton San Juan free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel The Ritz-Carlton San Juan?

You can pay at the hotel with the following means of payment:
  • American Express
  • Discover
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa
  • Travelers' checks

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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