Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Travel Mate Hanoi Hotel Formerly Hanoi Civility

City center 0.20 km Train station 2.00 km Airport 21.04 km
1/1 Travel Mate Hanoi Hotel Formerly Hanoi Civility
business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

Close

 

Your travel dates
. - .Rooms: 0 - Guests:

1 Adult - 1 Single room PlusCircle

            Reset

Would you like to book more than 9 rooms? Click here.

Hotel availability is checked ...

Free for HRS guests in the hotel Travel Mate Hanoi Hotel Formerly Hanoi Civility

  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Welcome Drink
  • Use of an Internet terminal at the hotel
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WiFi in room

Important information

Style of hotel and ambience

The Hanoi CIVILITY Hotel, has 35 fully equipped and stylish rooms with a blend of Western and Oriental themes. This luxury rooms featuring a mixture of Oriental and European architecture.

Location of the hotel

It is ideally located in the heart of Hanoi,2 minute is walk to Hoan Kiem Lake location, shopping and banking facilities, eating and entertainment options all are very close by.

Reception open
During the week
Reception manned 24 hours a day

At weekends
Reception manned 24 hours a day

Check-In : 12:00
Check-Out : 11:30

Accepted payment methods

The following credit cards are accepted by Travel Mate Hanoi Hotel Formerly Hanoi Civility:

Diners Club Visa Eurocard/MasterCard American Express

Service & facilities

  • Reception (lobby)
  • Public Internet terminal Hourly rate 0,00 USD
  • Car park is directly by hotel
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1
  • Café/bistro
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 USD
  • Mobile phone reception
  • WLAN operator Tenda
  • Breakfast from 06:00 o'clock to 11:00 o'clock

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 USD Provider Tenda
  • Cable TV
  • TV remote control
  • Desk
  • Telephone by the bed
  • Mini-bar
  • Fridge in 35 rooms
  • Temperature controls in 35 rooms
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • DVD player
  • DSL/broadband Internet access in 5 rooms
  • TV with international news channel

In-house services

  • Hotel safe
  • Shuttle service to the central station Fee 2 USD
  • Shuttle service to the airport Fee 12 USD
  • Car rental
  • Sightseeing tours
  • Laundry service
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Limousine service

Show moreless

Travel Mate Hanoi Hotel Formerly Hanoi Civility

Travel Mate Hanoi Hotel Formerly Hanoi Civility: Location and distance

City center : 0.20 km - Hoan Kiem

Airport : 21.04 km - Noi Bai International Airport (HAN)

Train station : 2.00 km - Ga

Frequently asked questions about Travel Mate Hanoi Hotel Formerly Hanoi Civility

Does Travel Mate Hanoi Hotel Formerly Hanoi Civility offer free WLAN in the room?

Free WLAN in the room is available to all Travel Mate Hanoi Hotel Formerly Hanoi Civility guests.

Does Travel Mate Hanoi Hotel Formerly Hanoi Civility offer parking spaces for guests?

Guests of the Travel Mate Hanoi Hotel Formerly Hanoi Civility can use the following parking options.
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel

Can I have breakfast in Travel Mate Hanoi Hotel Formerly Hanoi Civility?

Unfortunately the Travel Mate Hanoi Hotel Formerly Hanoi Civility does not offer breakfast for guests.

At what time can you check in at the Travel Mate Hanoi Hotel Formerly Hanoi Civility at the earliest?

Check-in is possible from 12:00 at the earliest.

What is the latest time to check out?

Check-out is possible at the latest by 11:30 clock.

How far is the nearest train station?

The next station is 2 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 21 km from the hotel.

What are the advantages of booking the Travel Mate Hanoi Hotel Formerly Hanoi Civility via HRS?

HRS customers receive the following benefits when they book the Travel Mate Hanoi Hotel Formerly Hanoi Civility:
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WLAN in room
.

Is there a restaurant in the Travel Mate Hanoi Hotel Formerly Hanoi Civility?

The hotel has its own restaurant.

Is the hotel barrier-free?

Travel Mate Hanoi Hotel Formerly Hanoi Civility is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Travel Mate Hanoi Hotel Formerly Hanoi Civility are equipped with their own air conditioning.

Is it possible to cancel my booking at the Travel Mate Hanoi Hotel Formerly Hanoi Civility free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Travel Mate Hanoi Hotel Formerly Hanoi Civility?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

Show moreless