Tesnov 13,110 00 PraguePersonal daily newspaper for every room
Hotel built in 1890, Last complete renovation 2002, Number of floors 7, Total number of rooms 67, Number of single rooms 9, Number of double rooms 58, of which have 2 separate beds 11, of which have a double bed 31, of which are suitable as three-bed rooms 8, Rooms with connecting door 8, Number of suites (separate rooms) 2, Hotel, City hotel, Business hotel, family-run hotel, Family hotel
negativ: Our room was with a balcony but it was useless since it was flooded with rain water (can't they make a hole in the floor???). We complained that aircon makes noise every minute - nothing was done (we had to remove the ceiling plate which trembled viciously ourselves). Nobody was at the desk at 6 am to check us out but they insisted that we should wait until they go up and count all dirty sheets, towels and glasses I guess as in a cheapy third world hotel. Grumpy waiter would care less that some items are gone from the breakfast buffet (fresh batch of pancakes can be fried in no time but nobody cared!)
positiv: Well located. Werll kept. Reasonable and good food quality.
negativ: Staff looked discreet. Hotel gave an isolated appearance. Staff busy in talking to themselves. Customer care was lacking. Staff needs to be trained. Tea kettle facility should be provided.
From airport by Hotel limousine or by Cedaz Bus straight to the hotel, from the city by the metro till Florenc station or by tram number 3 to station TESNOV