62 Jalan Sultan,50000 Kuala Lumpur1 bottle of mineral water
Hotel built in 1997, Last partial renovation 2003, Number of floors 7, Total number of rooms 110, Number of single rooms 46, Number of double rooms 57, of which have 2 separate beds 57, of which have a double bed 46, of which are suitable as three-bed rooms 7, Rooms with connecting door 7, Inn, City hotel
negativ: Blood stain on bed sheet.
positiv: clean, excellent location
negativ: small bathroom
positiv: staff was ok
negativ: there were no windows in my room and there were bacterias because of water in the room. Also the air in the room was very smelty. absolutely not acceptable hotel!!
positiv: Staff is hospitable and willing to offer service.
negativ: Reserved 2 rooms, got only one room reserved. Luckily there was another one available.
negativ: I rarely experienced such unfriendly and helpless staff at the reception. Furthermore, I made a reservation for a non-smoking room with a double bed, and without a word or an apology I received a smoker's room with two single beds.
positiv: On checking in, the receptionist was polite and friendly. The room attendant was helpful when spare supplies were requested. The rooms had nice old style furniture. Clean sheets were provided each day. Convenient to transport.
negativ: When we arrived at 6am, the receptionist just said "yes". After leaving the luggage, we got a feeling that it was a crappy hotel. The bathroom door opens inwards to a very small bathroom. We had to step into the shower recess to get out of the bathroom. The bathroom floor gets wet after shower and it was rather uncomfortable trying to keep the feet and floor dry. Only bath towels were provided. There were no hand towels or face washers. There was only 1cm thickness of toilet paper left but no spare roll was provided. Carpet was oldish and unshampooed. Hotel had signs saying no food or drink are allowed. As this hotel is in China town, my idea of staying there is that I could get food to eat in the comfort of my hotel room. When this priviledge is removed, I am inclined to live in a cleaner area of KL.
ROom Description: HRS Standard = Superior HRS Business Room =Deluxe Superior Our 17sqm Superior Room-non window. All rooms with breakfasts for 2 & WIFI is available in the room and chargeable at RM10nett per day. Room fitted with a choice of queen and twin beds. No extra bed Non smoking room upon request. Deluxe Room Our 20sqm Deluxe Room with window. Fitted with a choice of queen and twin beds. Connecting rooms upon request. Access to Extra-bed (chargeable) All rooms are designed and furnished to meet the discerning guests' needs - individual air-conditioning, private bath with shower, hairdryer, iron/ironing board upon request, IDD call and complimentary 2 bottle of mineral water with coffee/tea making facilities. LCD Television with in-house video channel, selected Astro channels.
Hotel is situated in Chinatown area and next to Pudu bus station.