San Juan de Ribera, 2,41009 SevilleWireless LAN in room
Hotel built in 1973, Last complete renovation 2002, Number of floors 5, Total number of rooms 331, Number of single rooms 25, Number of double rooms 298, of which have 2 separate beds 220, of which have a double bed 40, of which are suitable as three-bed rooms 80, Number of junior suites 5, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, Family hotel
positiv: Very nice room. Comfortable.
negativ: Hotel pool out of order the entire week I was there. I had booked in order to use it. They made no effort to send me to another pool at a nearby hotel in their chain. Wireless Internet did not work and they charged me higher access rate at business center. Front desk staff generally not good - long waits, was shouted at when I asked one employee for service. Overall they do not know how to deal with a woman there on a business trip, wasted my time, answered simple questions with I don't know as an answer, very amateurish, ignored me when I needed service in dining room and had to get to a meeting. Really need staff training at reception.
positiv: every day fresh towels
negativ: every word of neighbour room were hearable
negativ: paperthin walls, thought neigbour would use your hairdryer or tv Swimming pool was only in summer, reason for booking warm Breakfast was cold und very oily Toilet did not work porperly