Schaffhauserstr. 137,8057 Zurich1 bottle of mineral water
Hotel built in 1936, Last complete renovation 1997, Last partial renovation 2011, Number of floors 5, Total number of rooms 40, Number of single rooms 8, Number of double rooms 32, of which have 2 separate beds 8, of which have a double bed 16, of which are suitable as three-bed rooms 8, Hotel, City hotel, Business hotel, Trade fair hotel, Airport hotel, family-run hotel, No-smoking hotel
positiv: Very welcoming staff, and very close to public transport. Very easy to get to the airport and to the city.
negativ: Internet is not included - there is an additional (modest) charge. Shower facilities small and uncomfortable.
negativ: I was very disappointed by the customer service at this hotel !!! At 7 AM, people were hammering on the other side of our bedroom wall and all the hotel had to offer was that this was not their doing. Their approach to reconcile this obvious problem was limited to informing us that it wouldn't happen over the weekend. Obviously, somebody needs to go to customer service school and learn that my problem is also their problem; I can only assume that having satisfied guests is not the top priority at this hotel.
From the main train station take tram # 10, 14 (direction Seebach), or 7 (direction Stettbach) go until tram station Milchbuck, cross the street... and there you are… Tram No.10 drives directly from and to the airport in 19 minutes. Ticketsprice is CHF 6.40 per way
Coming from the airport or Bern/Basel: motorway direction Zurich City - in the Schöneichtunnel exit Unterstrass. Direction Universität Zürich Irchel, keep going straight until 3rd light. After 3 light right, go straight until light, take a left into Schaffhauserstrasse. The hotel is on your right after about 300m.