City Road,CH1 3AH ChesterUse of an Internet terminal at the hotel
Hotel built in 1859, Last complete renovation 2008, Last partial renovation 2009, Number of floors 7, Total number of rooms 218, Number of single rooms 10, Number of double rooms 208, of which have 2 separate beds 30, of which have a double bed 178, of which are suitable as three-bed rooms 10, of which are suitable as four-bed rooms 5, Rooms with connecting door 0, Number of suites (separate rooms) 0, Number of junior suites 7, Number of apartments 0, Hotel, City hotel, Station hotel, Business hotel, Art/design hotel, child-friendly hotel, Gay and lesbian-friendly hotel
positiv: Overall price/quality value.
positiv: Good quality hotel, very efficient and friendly staff.
positiv: Staff very helpful and polite on reception and in restaurantm
negativ: The room size was fine, however, there were several cobwebs on the walls, the swaggered curtains were COVERED in dust and the bathroom was very dirty, old urine on the toilet and clumps of dust on the door frame, dirty water splashes on the door and the tiles looked dirty. The cleanliness of the room just let your company down.
positiv: Ideal for train travellers, as it is opposite the station.
negativ: Housekeeping standards need major improvement. No soap was provided in my room for 3 days. Then I asked for some from reception, who willingly obliged. Mini containers of shower gel and shampoo were not replenished as used. Again, had to request these from reception. There were nail clippings from a previous occupant on the bathroom floor, and they were still there when I left 5 days later. The spoons supplied for tea-coffee making had both been used by a previous occupant and not replaced with clean ones.
positiv: The breakfasts were excellent quality with a very good range of choices, well worth the cost
negativ: The restaurant meals were good quality but overpriced
positiv: Loved the free bar
negativ: Old fashioned room
positiv: The door man was very helpful with a great attitude and time to talk! Breakfast was great and so was the car parking. The bedroom was clean and the bathroom was a great size.
negativ: The bedroom was rather small, cramped and extremely hot. The shower was terrible very slow and weak took a long time to wash the shampoo from my hair!!!
positiv: good all round hotel with good atmosphere, enjoyed the stay, good idea to have breakfast on sunday up too 11.00 am! complete with live musicians!
negativ: the NCP car park next to the hotel was half the price at £4.70 per day instead of £8.00 per day the hotel charged!!the fitness room lacked free weights,dumbells ect! Our room window had no sashcord in it to keep it up so it had to be wedged open!
The hotel is directly opposite the main Chester train station.
M6 and Manchester Airport are 40min away. M56 Junction 15 onto M53 follow signs to Chester City Centre. Other Main Access roads are A51, A55, A41. The hotel is situated directly opposite Chester Railway Station.