London Road,HP1 2RJ Hemel HempsteadParking directly by the hotel
Hotel built in 1975, Last complete renovation 2002, Last partial renovation 2007, Number of floors 1, Total number of rooms 71, Number of single rooms 20, Number of double rooms 51, of which have 2 separate beds 3, Rooms with connecting door 2, Hotel, Business hotel, Country hotel, family-run hotel, child-friendly hotel, Family hotel, Women's hotel, Golf hotel
positiv: Staff were friendly and keen to make up for other elements of the hotel that fell below standard
negativ: There was no water available in the hotel one morning so it was impossible to have a shower. Staff offered no explanation for this interruption to the water supply and no suggestions as to how to wash (I boiled bottles of mineral water....)
A room service meal of burger and salad took 45 minutes to arrive,
positiv: good location and cheap price
negativ: radiators were a bit noisy
positiv: Room was great.
positiv: not far from town centre
negativ: bed is a bit on the small side!!!
positiv: friendly staff.
negativ: room cold one end and hot the other (once I had turned the radiatir up. Had to stop draught under door with towel.
Food was decidedly below average.
positiv: Excellent staff, very friendly and very helpful. Quaint layout added character to the hotel.
negativ: Electronic door keys gave me lots of problems.
Lack of proper shampoo: the hotel only provided a hair and body lotion, which brought on dandruff when used.
positiv: Restaurant good value at £17 for well presented 2 course dinner.
negativ: Public area decor and furniture old and tired.
positiv: the staff were helpful and friendly
negativ: The motel-style construction of the hotel means that the doors to the rooms are accessible from the car park without passing through reception. Returning to my room at night, a single woman travelling alone, did not feel particularly secure.
With regard to the final question below about receiving the HRS free services. I was indeed offerred the free WIFI and given a password but it did not work in my room although I could access it in the dining room of the hotel.
positiv: Excellent value for money
negativ: Awful appearance of front doors of the rooms - could do with cheering up
negativ: they could fit power shower or atleast a proper shower unit in bathroom. the current one is adapted from the bath taps and doesn't have enough pressure / water flow
positiv: Good size rooms
negativ: Breakfast was not included in with the package and is rather expensive at over £10
BY RAIL Hemel Hempstead (1 mile)
M1 Junction 8 follow signs to, and join, A41 for Aylesbury then A4251 to Bourne End M25 Junction 20 join A41 for Aylesbury, then A4251 to Bourne End (2nd Exit)