140 Bath Rd.,UB3 5AW LondonUse of an Internet terminal at the hotel
Hotel built in 1980, Last complete renovation 2001, Last partial renovation 2010, Number of floors 4, Total number of rooms 459, Number of single rooms 187, Number of double rooms 257, of which have 2 separate beds 116, of which have a double bed 141, of which are suitable as three-bed rooms 15, Rooms with connecting door 40, Number of suites (separate rooms) 17, Hotel, Business hotel, Trade fair/conference hotel, Airport hotel, child-friendly hotel, Gay and lesbian-friendly hotel
positiv: Clean nice hotel. Good service quality
negativ: Aircondition too noisy
negativ: taps in bathroom old and worn, shower taps dirty and bath area.
Main bedroom, television badly tuned and with dreadful sound quality.
Main entry door did not have lock and hotel staff walked in while I was sleeping after one quick ring.
Windows did not lock properly, so there was a lot of cold air coming from outside.
In a nutshell.....needs to be updated...too many worn appliances and not working properly.
negativ: No provision for making coffee or tea in the room
positiv: Nicely decorated lobby and corridors.
negativ: The room is not much bigger than in the other hotels along Heathrow's Bath Road ( I have been to almost all of them) and it is certainly not cleaner. My view was straight onto a concrete wall 2.5 meters opposite from the window. The TV programming does not correspond to the channels listed in the system and documentation. Bathroom lamps to dark for proper shaving. Cleaning staff very noisy in the corridors from 06:30 onwards (saves the wake-up call). Front desk staff obviously overworked, badly trained, not really interested. Made me sign a form where I accept a rate 30% higher than booked and were reluctand to change rate after I discovered their mistake. Never again.
Junction 4 from M4, follow signs to terminals 1,2,3, at roundabout take A4 exit on Bath Road, 500m on the left