American Express and HRS Team Up to Offer More Efficient Business Travel Expense Processing

American Express is offering its corporate customers an expanded array of services to enhance their Business Travel Account (BTA).

Beginning in January 2020, companies in 13 European countries will be able to consolidate hotel bookings made via HRS into their central corporate account in addition to flight and rail costs. With new technology and service integration, American Express and HRS are simplifying hotel billing for corporate customers and bundling billing in an automated end-to-end process.

"American Express wants to make it as easy as possible for its business customers to manage their business expenses. Almost a third of corporate spend is spent on hotel bookings. It was therefore important for us to cooperate also with HRS as one of the leading solution providers in this area and to expand the BTA to include expenses for hotels," says Sonja Scott, Country Manager of American Express in Germany.

With the additional opportunities to use the BTA, the wishes of numerous American Express corporate customers have been realized: Corporate customers will now be able to centrally bill all operational costs incurred during a hotel stay. American Express corporate customers will be able to significantly slash the amount of time they spend on travel expense claims, while also efficiently manage a large part of their business travel expenses.  With the BTA, they can consolidate around two-thirds of their business travel expenses - flights, hotels and train tickets.

Fully Automated Payment and Accounting Process

With the solution “Invisible Pay”, HRS automatically supplies the invoice data for the hotel stay to a corporation’s travel expense system. "Efficiencies like automated expense field population can help increase hotel compliance by as much as 30 percent,” said HRS CEO Tobias Ragge. “Invisible Pay’s potential benefits for American Express clients range from higher preferred hotel usage on through to newfound efficiencies for both travellers and the finance team.”

HRS leverages automation to check the invoice information, digitize it, and automatically transfer it to the BTA. One key benefit for the traveller: this can eliminate queuing at checkout.

"Hotel billing processes can be very complex. The integration of HRS into the BTA allows us to meet the needs of our corporate customers for efficient travel management," says Sonja Scott. “Moving forward, all expense data - from hotel booking via HRS to billing by American Express - will be bundled in a fully automated process. This enables faster processes during and after the business trip, which is proven to drive higher acceptance of the travel program within a company’s traveling workforce.”

Full Cost Control and Input Tax Deduction

With BTA billing, corporate customers receive not only flight and rail data but also all costs incurred during their hotel stay. This enables companies to view all their high-revenue business travel expenses in a bundled form and always have full cost control thanks to central approval and payment.

Corporate customers are also shown the different VAT rates, making it easy to deduct input tax. In addition, corporate customers do not have to pay in advance and the extended payment period of 28 days after invoicing ensures an improved cash flow.

Media Contact


Michael Brophy
HRS Global Media Relations
Telefon +1 214 356 4326


Björn Zimmer
HRS Press Spokesman
Telefon +49 221 2077 5104
Mobil +49 162 2045996