Moon Palace Nizuc

Hotel Description

Nestled between tropical foliage and a secluded white-sand beach Moon Palace Cancun is renowned for its warm service and over-the-top all-inclusive amenities in luxurious rooms with free 24-hour room service and double whirlpool tubs. Right at your fingertips is WIRED - a lounge designed just for Teens amazing Kids Club - The Playroom world-class AWE SPA facilities a Jack Nicklaus golf course FlowRider Double Wave Simulator and a vast gourmet helping of restaurants bars and nightlife. The health of our guests and employees is our top priority we our housekeeping staff will be taking all necessary precautions to fully sanitize each room between guests. To Support social distancing Guests will be able to look browse menus by scanning a QR code. This will be an alternative way to avoid physical contact. Safety features -Safety protocols followed by staff as directed by local authorities -Shared stationery - e.g. printed menus magazines pens paper removed -Hand sanitizer in guest accommodation and common areas -Process in place to check guests' health -First aid kits available -Access to healthcare professionals -Face masks available for guests -Social distancing -Contactless check-in/out -Cashless payment available -Mobile app for room service -Screens or physical barriers between staff and guests in appropriate areas Cleanliness and disinfection -Use of cleaning chemicals that are effective against coronavirus -Linens towels and laundry washed in accordance with local authority guidelines -Guest accommodation disinfected between stays -Guest accommodation sealed after cleaning -Guests have the option to cancel any cleaning services for their accommodation during their stay Food and drink safety 1.Social distancing in dining areas 2. Food can be delivered to guest accommodation 3. All plates cutlery glasses and other tableware sanitized 4. Delivered food covered securely