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5 HRS Stars

Steigenberger Hotel Hamburg

Check-in: 03:00 PMCheck-out: 12:00 PM
Free WiFi
Parking
1 bottle of mineral water
Free use of the sauna
Restaurant
Desk
95.6%
of guests recommend this hotel

9.4

Excellent

Based on 67 reviews

Heiligengeistbrücke 4, 20459 Hamburg, Neustadt

Location and distances

location target

Heiligengeistbrücke 4, 20459 Hamburg, Neustadt

Take a stroll through the nearby shopping arcades. The historical city hall, Speicherstadt and HafenCity can be easily reached within a few minutes.

Hamburg Airport (HAM)7.5 mi.
Nearest station0 mi.
City center0.62 mi.

Ratings and reviews(6)

Filter reviews by:

95.6 % of guests recommend this hotel

Excellent

9.4/10

Cleanliness of the hotel

9.6

Value for money

8.7

Ambience/Atmosphere in hotel

9.4

Willingness to assist

9.6

Friendliness of recpetion

9.6

Quality of breakfast

9.5

How comfortable the beds are

9.0

Restaurant quality

-

Wellness

-

Room facilities

9.3

Room size

9.6

Bathroom

9.4

6.4Appealing

Posted on 22 Jan 2026

VIRAPIN J.- Business traveler

Single Bed ... VERY BAD ODOR in the common areas. Breakfast to classic (but really good)

10.0Excellent

Posted on 19 Nov 2025

MOURLEAU N.- Business traveler

Everything

Nothing

10.0Excellent

Posted on 14 May 2025

Business traveler

The cleaness, the kindness of the staff and the very nice room, the location

Hotel amenties and information

Hotel Description

Steigenberger Hotel Hamburg is located in the heart of the city, impressing guests with its typical Hanseatic architecture and views of the Alsterfleet.

Special features of the hotel

In the heart of the Elbe metropolis lies the Steigenberger Hotel Hamburg, with its typical Hanseatic architecture and views of the Alsterfleet. Breakfast is served in our Restaurant am Fleet on the Fleet Floor. Our Stadthaus Restaurant & Bar is open Tuesday to Saturday from 15:00 to 00:30. The Kitchen serves hot meals from 17:00 - 22:30. On Sundays and Mondays only the Bar is open. Our fitness and sauna area is located on the 5th floor. Choose between a steam bath and a 90°C log sauna before relaxing in our relaxation room.

Most popular facilities

Desk
Lift
Restaurant
Room safe
Hotel bar
Bathroom
Air conditioning
Non-smoking room
Free WiFi

Free for HRS guests

  • 1 bottle of mineral water
  • Free use of the sauna
  • Free WiFi

Frequently asked questions about Steigenberger Hotel Hamburg

Free WLAN in the room is available to all Steigenberger Hotel Hamburg guests.
Guests of the Steigenberger Hotel Hamburg can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €38.00
  • dotGarage in the hotel, hourly rate: €5.00
  • dotSecure parking
  • dotParking for women at hotel
  • dotMarked disabled parking space
Steigenberger Hotel Hamburg was rated 9.4 by 67 guests on average.
Willingness to assist, Friendliness of recpetion and Room size were rated particularly well.
95.6 % of guests recommend the Steigenberger Hotel Hamburg for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0 km away from the accommodation.
The nearest airport is 12 km from the hotel.
HRS customers receive the following benefits when they book the Steigenberger Hotel Hamburg:
  • dot1 bottle of mineral water
  • dotFree use of the sauna
  • dotFree WiFi
The hotel has its own restaurant.
Steigenberger Hotel Hamburg belongs to the barrier-free hotels in Hamburg.
The hotel rooms in Steigenberger Hotel Hamburg are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Steigenberger Hotel Hamburg the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotAmerican Express
  • dotMastercard
  • dotDiners Club
  • dotVisa
  • dotJapan Credit Bureau
  • dotDebit card
  • dotBilling to corporate account possible
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
Top marks for HRS:
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • American Express
  • Mastercard
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • Debit card
  • Billing to corporate account possible