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5 HRS Stars

RedLevel at Gran Meliá Palacio de Isora

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • 1 bottle of mineral water

  • Welcome drink

  • Swimming pool

  • Restaurant

  • Hotel bar

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Avenida de los Océanos, 1, 38686 Alcalá, Guía de Isora, Santa Cruz de Tenerife

Location and distances

location target

Avenida de los Océanos, 1, 38686 Alcalá, Guía de Isora, Santa Cruz de Tenerife

The RedLevel at Gran Meliá Palacio de Isora Tenerife is located on the northern outskirts of the small town of Alcalá on the west coast of the island. Enjoy walks along the promenade and marvel at the neighbouring island La Gomera. Explore beautiful Tenerife; it has many diverse landscapes, picturesque villages and famous parks to offer!

Tenerife South Airport (TFS)19 mi.
Nearest station0.12 mi.
City center0.62 mi.

Hotel amenties and information

Hotel Description

RedLevel is the hotel’s premium service that provides unique moments for a memorable holiday. With an exclusive atmosphere and elegant design of its private spaces within the Gran Meliá Palacio de Isora resort: RedLevel Lounge, restaurants, bars, swimming pools and terraces. In addition, the luxurious details and amenities in its rooms and suites stand out. With a team dedicated to turning every stay into a personalised experience, with a wide range of distinguished services. La Laguna was the first city to be founded in Tenerife, and its beautiful historic centre, with its straight streets and without any walls, defined a model that was exported to the American colonies given its beauty and practicality. Wandering around the historic centre of La Laguna and admiring its convents and colonial palaces is an experience you must not miss if you visit Tenerife on holiday. Nor should you miss walking through La Orotava, admiring all the stately mansions, hermitages and churches. On the north coast, and after crossing extensive banana plantations, we reach the Los Gigantes cliffs and Punta de Teno. One of the wildest and most beautiful beaches on the island is Benijo Beach, with its black sand and ancient volcanic vents.

Special features of the hotel

Guests enjoy exclusive personalised attention and benefits including butler service, pool concierge, open bar service in the early evening, pillow menu, aroma therapy and a Nespresso coffee machine. Spa by Clarins with indoor pool and thermal circuit. Direct beach access with Areia Beach Bar. *All rates of 24th and 31st December 2015 include mandatory Buffet Gala Dinner in Restaurant Pangea.

Most popular facilities

  • Hotel bar
  • Room safe
  • Air conditioning
  • Bathroom
  • Swimming pool
  • Restaurant
  • Non-smoking room
  • Minibar
  • Wheelchair-friendly

Free for HRS guests

  • Health and beauty vouchers valued at €30.00
  • 1 bottle of mineral water
  • Welcome drink
  • Free use of an internet terminal
  • Free garage in or directly by hotel
  • Free WiFi

Frequently asked questions about RedLevel at Gran Meliá Palacio de Isora

Free WLAN in the room is available to all RedLevel at Gran Meliá Palacio de Isora guests.
Guests of the RedLevel at Gran Meliá Palacio de Isora can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €0.00
  • dotHotel-owned car park, fee per 24 hours: €0.00
  • dotSecure parking
  • dotMarked disabled parking space
  • dotCoach parking space at hotel
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0.2 km away from the accommodation.
The nearest airport is 31 km from the hotel.
HRS customers receive the following benefits when they book the RedLevel at Gran Meliá Palacio de Isora:
  • dot1 bottle of mineral water
  • dotWelcome drink
  • dotFree use of an internet terminal
  • dotFree garage in or directly by hotel
  • dotFree WiFi
The hotel has its own restaurant.
RedLevel at Gran Meliá Palacio de Isora belongs to the barrier-free hotels in Alcalá, Guía de Isora.
Unfortunately, the hotel rooms in the RedLevel at Gran Meliá Palacio de Isora do not have their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the RedLevel at Gran Meliá Palacio de Isora the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotDiners Club
  • dotMastercard
  • dotAmerican Express
  • dotVisa
  • dotJapan Credit Bureau
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
Top marks for HRS:
clean and safe

Clean & Safe Protocol

Expert Inspected Hotel

The hotel has been inspected by an independent expert in hygiene, cleanliness and disinfection.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Diners Club
  • Mastercard
  • American Express
  • Visa
  • Japan Credit Bureau