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5 HRS Stars

Ocean Maya Royale by H10 Hotels

Check-in: 03:00 PMCheck-out: 12:00 PM

  • Free WiFi

  • Parking

  • Welcome drink

  • Restaurant

  • Swimming pool

  • Non-smoking room

  • Room safe

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Ctra.Federal Chetumal, km 299 Playa del Carmen, 77710 Playa del Carmen, Solidaridad, Quintana Roo

Location and distances

location target

Ctra.Federal Chetumal, km 299 Playa del Carmen, 77710 Playa del Carmen, Solidaridad, Quintana Roo

Surrounded by tropical gardens and due to its lovely location at the beach, the hotel is the ideal place to take a rest. Within a 15 minutes’ drive, the centre of Playa del Carmen is reachable. Cancun International Airport is situated 50 kilometres away.

Nearest airport40 km

Nearest station10 km

City center10 km

  • Airport 25 mi.

  • Central Station 6.2 mi.

  • Playa del Carmen City center6.2 mi.

  • Cancun 23 mi.

Hotel amenties and information

Hotel Description

Welcome to the Hotel Ocean Maya Royale which is the perfect choice for your relaxing summer holiday. Spacious rooms are appealingly decorated in cream colours. In the various restaurants, guests are spoilt for choice. You may taste international cuisine as well as Italian specialities and a wide range of delicious fruit juices, coffees and teas. For your relaxation, the rambling spa area is just the job.

Special features of the hotel

Incluye todos los alimentos y botanas, Bebidas alcohólicas y no alcohólicas ilimitadas, 4 restaurantes, lobby bar, Bar Lounge Privilege y Mike's Coffe, deportes acuáticos no motorizados gratis, 2 canchas de tennis, Our Junior Suites has garden view

Most popular facilities

  • Non-smoking room
  • Room safe
  • Cable TV
  • Minibar
  • Bathroom
  • Air conditioning
  • Restaurant
  • Hotel bar
  • Desk

Free for HRS guests

  • Parking directly by the hotel
  • Welcome drink
  • Free WiFi
  • Hotel built in: 2000
  • Last complete renovation: 2010
  • Last partial renovation: 2013
  • Number of floors: 2
  • Number of business rooms: 36
  • Number of double rooms: 282
  • Number of junior suites: 36
  • Number of luxury rooms: 36
  • Temperature controls in 320 rooms
  • Individually controlled ventilation in 320 rooms
  • Iron and ironing board in 320 rooms
  • All-inclusive hotel
  • Restaurant
  • Beach hotel
  • Swimming pool
  • Hotel
  • Trade fair/Conference hotel
  • Holiday hotel
  • Tennis hotel
  • Beach hotel
  • Gay and lesbian-friendly hotel
  • Organized entertainment for guests
  • Store/Mini supermarket
  • Hairdresser/Barber
  • Southern suburbs
  • Peaceful surroundings
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Coffee machine/Tea-maker in 320 rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025, amount: 2
  • Marked disabled parking space
  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Conference facilities for up to 300 people
  • Conference rooms: 3
  • Business center
  • Desk
  • Audiovisual conference equipment
  • DSL/Broadband internet access in all conference rooms
  • Executive/Business floor
  • Breakfast:
    07:00 AM - 10:30 AM
  • Breakfast for early risers:
    06:00 AM - 07:00 AM
  • Restaurant(s): 5
    07:00 AM - 10:30 PM
  • Hotel bar
  • Café/Bistro
  • Open-air restaurant/Beer garden, etc.
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Garden/Park
  • Non-smoking room
  • Room safe
  • Cable TV
  • Minibar
  • Air conditioning
  • Desk
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Separate luggage storage
  • Pets not allowed
  • Beauty parlor:
    09:00 AM - 06:00 PM
  • Health and beauty center:
    08:00 AM - 08:00 PM
  • Fitness centre: US$0.00
  • Fitness room
  • Sauna: US$20.00
  • Whirlpool: US$20.00/hour
  • Outdoor swimming pool:
    08:00 AM -07:59 PM
  • Sun umbrellas: US$0.00
  • Hotel-owned car park
  • Garage in the hotel, fee per 24 hours: US$0.00
  • Hotel-owned car park, fee per 24 hours: US$0.00
  • Secure parking
  • Marked disabled parking space
  • Classic concierge service
  • Reception (lobby)
  • Cable TV
  • TV remote control
  • Telephone by the bed
  • TV with international news channel
  • Laundry service
  • Medical service
  • Car rental
  • ATM
  • Pets not allowed
  • Evening entertainment
  • Door with spyhole in 320 rooms
  • Door with security chain in 320 rooms
  • Door with security lock in 320 rooms
  • Smoke detectors
  • Security guards
  • Smoke detectors in all rooms
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Room safe

Frequently asked questions about Ocean Maya Royale by H10 Hotels

Free WLAN in the room is available to all Ocean Maya Royale by H10 Hotels guests.
Guests of the Ocean Maya Royale by H10 Hotels can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: US$0.00
  • dotHotel-owned car park, fee per 24 hours: US$0.00
  • dotSecure parking
  • dotMarked disabled parking space
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 10 km away from the accommodation.
The nearest airport is 40 km from the hotel.
HRS customers receive the following benefits when they book the Ocean Maya Royale by H10 Hotels:
  • dotParking directly by the hotel
  • dotWelcome drink
  • dotFree WiFi
The hotel has its own restaurant.
Ocean Maya Royale by H10 Hotels belongs to the barrier-free hotels in Playa del Carmen, Solidaridad.
The hotel rooms in Ocean Maya Royale by H10 Hotels are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Ocean Maya Royale by H10 Hotels the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotVisa
  • dotAmerican Express
  • dotMastercard
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
Top marks for HRS:

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Days off

Su

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Visa
  • American Express
  • Mastercard