Occidental Queretaro

Hotel Description

The Occidental Queretaro hotel stands out as being one of the best suited for business travelers. Not only does it have a practical location the city convention center it also features conference rooms. It features 172 rooms designed to guarantee the most comfortable stay. The beautiful city of Santiago de Queretaro known as the pearl of Bajio has managed to conserve the character of its colonial architecture. The Occidental Queretaro hotel offers you the chance to truly get a sense of authentic Mexico. Covid 19 occidental queretaro safety measures: We have created a program called We care about you which includes a series of measures to ensure you can enjoy your next stay at any of our hotels and resorts with complete peace of mind: Cleaning and disinfection: Strengthened cleaning protocols under the supervision of a new hygienist responsible for guaranteeing complete disinfection of the hotel.Specific audits will be carried out to verify the new protocols before the hotel opens and the usual audits will be strengthened for regular verification by our partners: Cristalcertyficate Biolineacertyficate Bio 9000biolab.General safety In areas such as Jacuzzi lobby buffet meeting rooms and other busy places furniture will be rearranged to ensure compliance with safety measures. Safety measures will also be applied for guests and employees. 3.- Digital experience Digitalization of processes and information to increase the use of contactless technology. 4.- New food and drink protocols Food service changes to ensure the safety and well-being of our guests and employees: improved buffet service with distancing measures and protective equipment for all employees and guests new Grab & Go concept and improved Room Service. Always ensuring the quality of our food and prioritizing local healthy and organic products. 5.- Training and awareness: Continuous awareness-building programs to show employees how to protect themselves and training on the new operation protocols to combat COVID-19 and other viral infectious diseases. These programs will be reinforced by modules from our expert hygiene team. 6.- Adaptation of leisure and entertainment programs as well as the fitness and wellness facilities to comply with the new safety and hygiene standards. 7.-Meetings and Events Adaptation of facilities for meetings and events to the new safety and hygiene protocols enhancing the digital experience. 8.-Communication Improved communication of the rules measures and services adapted to each hotel in order to help customers and keep them informed.