Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Mercure Zurich City

8.4

47 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Mercure Zurich City
Hotel Mercure Zurich City
Hotel Mercure Zurich City
Hotel Mercure Zurich City
Hotel Mercure Zurich City
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €328.68 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Mercure Zurich City

  • Free WiFi
  • Free use of the sauna

Important information

Style of hotel and ambience

Mercure Zurich City offers 319 rooms in three categories, promising a relaxing stay, regardless whether you're traveling for business or pleasure. The hotel features a contemporary architecture and enjoys a convenient location near the Swiss Life Arena in the Altstetten district and a direct 10-minute train ride to the city center. Explore the picturesque streets of the old town or stroll along the promenade on Lake Zurich.

Location of the hotel

Zürichs Sehenswürdigkeiten sind von hier aus schnell zu erreichen und wenn Sie genug haben vom Trubel der Stadt, verbringen Sie einfach ein paar entspannte Stunden im großzügigen Wellnessbereich.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Mercure Zurich City:

Visa Mastercard American Express

Service & facilities

  • Reception (lobby)
  • Car park is directly by hotel
  • Video surveillance of entrances
  • Building meets all current local/state/country building codes
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Smoke detectors in all rooms
  • Guest rooms accessed by interior entrances
  • Number of doors with spyhole in room: 319
  • Turkish bath:
  • Breakfast: 06:30 - 10:00
  • Diabetic food available
  • Vegetarian food available
  • Wholefood available

Room facilities

  • Satellite TV
  • TV with international news channel
  • TV remote control
  • WiFi in all rooms Price/Hour 0,00 CHF
  • WiFi in all rooms Price/Day 0,00 CHF
  • Hairdryer
  • Full-length mirror
  • Seating area
  • Desk
  • Bathroom with shower
  • Soundproof windows
  • Temperature controls: : 309

In-house services

  • Change of linen every 3 days
  • Free WiFi
  • Free use of the sauna
  • Large dogs permitted: Price/Day: 30,00 CHF
  • Baby monitor available

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Hotel Mercure Zurich City

Hotel Mercure Zurich City: Location and distance

Frequently asked questions about Hotel Mercure Zurich City

Does Hotel Mercure Zurich City offer free WLAN in the room?

Free WLAN in the room is available to all Hotel Mercure Zurich City guests.

Does Hotel Mercure Zurich City offer parking spaces for guests?

Unfortunately there are no parking spaces available for guests of the Hotel Mercure Zurich City.

Can I have breakfast in Hotel Mercure Zurich City?

Yes in the Hotel Mercure Zurich City you can enjoy the breakfast offer.

What is the average rating of Hotel Mercure Zurich City?

Hotel Mercure Zurich City was rated 8.4 by 47 guests on average.

Which service in the Hotel Mercure Zurich City is particularly well rated?

Friendliness of the staff, How willing were staff to help? and The quality of breakfast were rated particularly well.

What percentage of the guests recommend the Hotel Mercure Zurich City?

85.1 % of HRS guests recommend the Hotel Mercure Zurich City for their next stay.

What are the advantages of booking the Hotel Mercure Zurich City via HRS?

HRS customers receive the following benefits when they book the Hotel Mercure Zurich City:
  • Free WiFi
  • Free use of the sauna
.

Is there a restaurant in the Hotel Mercure Zurich City?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Mercure Zurich City is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Mercure Zurich City are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Mercure Zurich City free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Mercure Zurich City the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Mercure Zurich City?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Mastercard
  • American Express
  • (Bank) transfer

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.4

47 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Ciupak S.

01.09.23

8.4 Very good

Positive Great breakfast  Negative Can’t adjust room temperature - was really cold.