20 WEST 29TH STREET CORNER OF 29 AND BROADWAY, 10001 Manhattan, New York
Dbl. from
257.37EUR incl. VAT and all fees
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21.08.17 - 22.08.17
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Good 11 Evaluations
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Earliest check-in 15:00
No breakfast
Wifi not
Parking not available
Hotel information

Service & facilities

Hotel facilities

  • Elevator
  • Hotel bar
  • Café/bistro
  • Children's playground
  • Fitness centre

Room facilities

In-house services

  • Pets permitted
  • Laundry service

Style of hotel and ambience

-Property description-, ace reinvents the city hotel for people that make, cities interesting. Favoring experience over, cliches we have set out to create a social place, that is dynamic and intimate. Ace hotel new york, inhabits a 12-story hotel built in 1908. The, historic brick structure topped with a mansard, roof encases a fantastically detailed lobby 268, rooms and approximately 3000 sq. Ft. Of meeting, space all brought to life by acclaimed design team, roman and williams. Original coffered ceilings, decorative moldings massive columns skylights and, mosaic floors are historic highlights infused with, a sence of play to provide a place both fresh and, familiar., Our basic rooms are affordable but replete with, cool amenities. Our loft are 700 sq. Ft. And, suites at over 1100 sq. Ft. Both offer all the, luxury you would expect from a high end hotel., Custom-designed furnishings and re-appropriated, materials create elegantly simple rooms. Mascioni, sheets custom wings and horns robes and, complimentary high speed wireless internet provide, the comfort of a hotel but in many rooms gibson, guitars music hall turntables and full size smeg, refrigerators stocked with treats give the feeling, of a friends cool apartment., Located in the heart of nyc on the corner of, broadway and 29th street ace is just steps away, from the empire state building times square, madison square park and union square. However, there is no need to wonder too far as ace is, collaborating with forward-thinking local, businesses to make the hotel a hub for movement, and culture. We are bringing in stumptown coffee, roasters rudys barbershop and a restaurant by ken, and april of the spotted pig as a natural, extension of ace style.

Hotel data

Earliest check-in 15:00, Trade fair/conference hotel, child-friendly hotel

Service times

Earliest check-in:

3:00 PM

Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Location and distance

20 WEST 29TH STREET CORNER OF 29 AND BROADWAY, 10001 Manhattan, New York -

Location of the hotel

The ACE HOTEL NYC is located in Midtown Manhattan, one of the most visited neighbourhoods of New York City. Discover the Big Apple, and dare a side trip to colourful Williamsburg. Or take the ferry to Liberty State Park—it offers the most amazing view of the southern tip of Manhattan!

Surroundings of the hotel
  • 0.47 km
  • 10.35 km

Evaluations of ACE HOTEL NYC

Good 11 Evaluations
Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Value for money
Sleep comfort
09.11.16 from , Business traveller
Bed was comfortable. Fun and party-like atmosphere. Good food in the restaurants. Good location.
Front desk staff weren't too friendly or helpful. Rooms are tiny. Not a place to go to relax after a day of work by any means.
16.10.16 from , Business traveller
Ambiance was young and creative. Hotel bar is open late, and lobby bustling with young creative types working on laptops until late into the evening.

Location is good; only 30 minute walk to Broadway theater district (faster than a cab in traffic) and 25 minutes to the Chelsea area.
Room was very small and somewhat noisy. The on-site restaurant did not meet expectations.
10.06.16 from , Business traveller
I'd call this place hipster, which is a positive for me -- it's an old hotel that's been expertly renovated. The lobby has high ceilings and is dimly lit, which suits its alternate role as a pretty popular lounge/bar, and the Breslin restaurant right off the lobby is pretty good, albeit expensive. The rooms are awesome as well. There's a decent canvas painting hanging in my room (medium) behind the bed. Other nice amenities include a large desk, clothes rack, premium radio alarm clock, lots of good snacks (not complementary), and blackout shades on the window. There's also an overhead shower head with ample water flow. If you need a computer, there are Chromebooks on many floors available for use.
The shower is a bit too small in floor area -- the curtain tends to blow into you during the shower. Also, if you're a light sleeper, be aware that the garbage trucks can be pretty loud, although that's to be expected in New York.
09.06.16 from Gabriel V., Business traveller
great ambience in lobby and area.
Hotel upgraded my room on my second night as HRS system assigned me Bunk Bed room as a standard room 
Google should change the Standard room... i booked this option without reading the fine print.... turns out the standard room is a Bunk Bed room. Extremely small, less than 6 ft wide.
16.07.15 from , Business traveller
Interesting decor.

Hello! Thank you so much for your valued feedback. We were happy to read you liked our unique decor.

No storage in room.
TV prevents walking around bed - this room wasn't suitable for two people.
Lots of noise from outside.
Blind doesn't fully cover window so sunlight falls directly on the bed from 4 a.m. onwards.
No safe in the room.

We were sorry to read the room you were issued did not meet your needs. Ace Hotel offers 7 room categories that vary in size and our courtyard facing rooms are definitely a quieter option. Please accept our apologies for the ill-fitting window blind and the absence of a safe. We promise to look into that immediately. Should you wish to offer us a second opportunity, please notify our staff of your preferences when checking in so we can make sure you will be comfortable. We appreciate that you took the time to leave your comments. Your information offers us the opportunity to improve. Warmest regards, The Staff of Ace Hotel New York

20.05.15 from , Private traveller
Location and ambience

Thank you for your feedback and we are happy to read you enjoyed our location and ambiance. Please accept our apologies for any lack of assistance - our service standards are top priority and we were sorry to read about the impression you were left with. We will review your comments with the team immediately and we appreciate that your brought this matter to our attention. We hope to have you back with us. Warm regards, The Staff of Ace Hotel New York

Room was very small, even for NYC standards. Staff were friendly enough, but did not go out of their way to help or make recommendations. 
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