Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Sure Hotel by Best Western Hilden-Düsseldorf

Train station 11.00 km Airport 61.21 km
7.5

15 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Sure Hotel by Best Western Hilden-Düsseldorf
Sure Hotel by Best Western Hilden-Düsseldorf
Sure Hotel by Best Western Hilden-Düsseldorf
Sure Hotel by Best Western Hilden-Düsseldorf
Sure Hotel by Best Western Hilden-Düsseldorf
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €121.00 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Sure Hotel by Best Western Hilden-Düsseldorf

  • Free WiFi
  • Welcome drink

Important information

Style of hotel and ambience

The Sure Hotel by Best Western Hilden-Düsseldorf is a modern business and conference hotel. The hotel features 93 rooms in various categories with 4-star comfort, as well as 7 conference rooms equipped with the latest conference technology. Additionally, it offers a hotel bar, on-site parking, a bus parking area, and an underground garage. The reception and room reservation are available for you 24 hours a day. Start your day with a hearty breakfast buffet served daily from 6:30 am to 10:30 am. The restaurant offers delicious lunch and dinner options, which you can enjoy outdoors on the terrace at good weather.

Location of the hotel

Due to its convenient location, the hotel is an ideal starting point for business travelers and tourists. The hotel is excellently connected to the business world and is situated in the center of Hilden on the edge of the pedestrian zone, offering excellent transportation connections in all directions. You can reach Düsseldorf Central Station by train in 13 minutes.

Reception open
During the week
Occupied 24 hours a day

At weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Sure Hotel by Best Western Hilden-Düsseldorf:

Visa Mastercard American Express Billing to corporate account possible

Service & facilities

  • Garden terrace
  • Reception (lobby)
  • Elevator
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Car park is directly by hotel
  • Parking with charging facility for electric cars
  • Hotel-owned car park Price/Day 15,00 EUR
  • Garage in hotel Price/Day 15,00 EUR
  • Parking Price/Day 15,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of hotel lobby
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Hotel stairways ventilated
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Automated external defibrillator on site (AED)
  • Hallways equipped with fire exstinguishers
  • Emergency exits for each floor
  • Audible smoke alarms in guest rooms
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Smoke detectors in all rooms
  • Hotel complies with country/state/local fire prevention laws
  • Guest rooms accessed by interior entrances
  • Hotel has emergency lighting
  • Audible smoke alarm in hallways
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Breakfast: 06:30 - 10:30
  • Hotel bar
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Restaurant(s): 1
    06:30 - 10:30
    18:00 - 21:00

Room facilities

  • Satellite TV
  • Radio
  • Internet TV
  • TV with international news channel
  • TV remote control
  • WiFi in all rooms Price/Day 0,00 EUR
  • DSL/Broadband internet access in 93 rooms
  • Make-up mirror
  • Bathroom with shower
  • Emergency information
  • Windows for opening
  • Desk
  • Seating area
  • Hairdryer
  • Minibar
  • Full-length mirror
  • Separate luggage storage
  • Bathroom with bathtub
  • Soundproof windows
  • Plan of emergency exits
  • Temperature controls: : 28
  • Ironing machine for pants in 35 rooms

In-house services

  • Laundry service
  • Shoe-polishing machine
  • Change of towels every 2 days
  • Change of linen every 2 days
  • Free WiFi
  • Welcome drink
  • Business Center
  • Large dogs permitted: Price/Day: 15,00 EUR
  • Pets permitted: Price/Day: 15,00 EUR
  • Safety deposit boxes at reception
  • Hotel safe
  • Changing mat for babies
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Adjoining conference center
  • ISDN internet access in all conference rooms
  • WiFi in all conference rooms Price/Day 0,00 EUR
  • Number of conference rooms: 7
  • Conference facilities for up to 175 people
  • Conference rooms nr. accessible by car: 4

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Sure Hotel by Best Western Hilden-Düsseldorf

Sure Hotel by Best Western Hilden-Düsseldorf: Location and distance

Airport : 61.21 km - Dortmund Airport (DTM)

Train station : 11.00 km - Düsseldorf Hbf

Highway : 2.78 km - A46 - Erkrath

Frequently asked questions about Sure Hotel by Best Western Hilden-Düsseldorf

Does Sure Hotel by Best Western Hilden-Düsseldorf offer free WLAN in the room?

Free WLAN in the room is available to all Sure Hotel by Best Western Hilden-Düsseldorf guests.

Does Sure Hotel by Best Western Hilden-Düsseldorf offer parking spaces for guests?

Guests of the Sure Hotel by Best Western Hilden-Düsseldorf can use the following parking options.
  • Hotel-owned car park
  • Parking with charging facility for electric cars

Can I have breakfast in Sure Hotel by Best Western Hilden-Düsseldorf?

Yes in the Sure Hotel by Best Western Hilden-Düsseldorf you can enjoy the breakfast offer.

What is the average rating of Sure Hotel by Best Western Hilden-Düsseldorf?

Sure Hotel by Best Western Hilden-Düsseldorf was rated 7.5 by 15 guests on average.

Which service in the Sure Hotel by Best Western Hilden-Düsseldorf is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Cleanliness were rated particularly well.

What percentage of the guests recommend the Sure Hotel by Best Western Hilden-Düsseldorf?

80 % of HRS guests recommend the Sure Hotel by Best Western Hilden-Düsseldorf for their next stay.

How far is the nearest train station?

The next station is 11 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 61.2 km from the hotel.

What are the advantages of booking the Sure Hotel by Best Western Hilden-Düsseldorf via HRS?

HRS customers receive the following benefits when they book the Sure Hotel by Best Western Hilden-Düsseldorf:
  • Free WiFi
  • Welcome drink
.

Is there a restaurant in the Sure Hotel by Best Western Hilden-Düsseldorf?

The hotel has its own restaurant.

Is the hotel barrier-free?

Sure Hotel by Best Western Hilden-Düsseldorf is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Sure Hotel by Best Western Hilden-Düsseldorf are equipped with their own air conditioning.

Is it possible to cancel my booking at the Sure Hotel by Best Western Hilden-Düsseldorf free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Sure Hotel by Best Western Hilden-Düsseldorf the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Sure Hotel by Best Western Hilden-Düsseldorf?

You can pay at the hotel with the following means of payment:
  • Visa
  • Mastercard
  • American Express
  • Billing to corporate account possible

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

7.5

15 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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