Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

48 Evaluations

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City center 7.00 km Train station 12.00 km Airport 22.00 km
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Your HRS offer

Dbl. from €111.51

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • WLAN in room


Important information

Style of hotel and ambience

The modern city hotel is a place of retreat, where the main color green symbolizes the nature around the Danube. The rooms, bar and conference rooms invite to chill, relax and network.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Garage in the hotel Fee per 24 hours 16 EUR
  • Parking with charging facility for electric cars
  • Hotel bar
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Cost per day 0,00 EUR
  • Cable TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Temperature controls in 158 rooms
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted Fee per day 15 EUR
  • Vending machine for beverages
  • Air conditioning in public areas
  • WLAN in room
  • Store/mini supermarket

Hotel data

Hotel built in 1991, Last complete renovation 2017, Number of floors 4, Total number of rooms 158, Number of single rooms 0, Number of double rooms 156, Number of junior suites 2, Number of rooms with air conditioning 158, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 158, DEHOGA Rating 4 DEHOGA Rating valid until 2022-11-23,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:

  • WLAN in room

Accepted payment methods

The following credit cards are accepted by Hotel Arcotel Donauzentrum:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)


Hotel Arcotel Donauzentrum

Location and distance

Google Map

City center

7.00 km


22.00 km
Vienna International Airport

Train station

12.00 km
Wien Hauptbahnhof


0.00 km

Location of the hotel

The hotel is located in Vienna's largest shopping and entertainment center – the Donau Zentrum in the 22nd district. The city centre is reachable in only 10 minutes by underground line 1.



48 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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