Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

21.56

kg CO2/night

Water

C

732.45

liter/night

Waste

C

0.82

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
Hotel Ascott Waterplace Surabaya
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Ascott Waterplace Surabaya is strategically located within Pakuwon Indah. A township project developed by the Pakuwon Group in the western part of Surabaya. It is situated in an upmarket residential precinct. directly opposite the Pakuwon Trade Center. Which houses Convention Halls. Departmental Stores. Cineplex. Supermarket and various Dining Outlets. Ascott Waterplace Surabaya is one of a luxurious collection of The Ascott Limited serviced residences in over 80 cities in Asia Pacific. Europe and the Gulf region. A member of CapitaLand. It is the global leader in branded serviced residences. Bringing you 30 years experience in supporting travellers who work and live away from home. Because life is about living.

Location of the hotel

No information available

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Ascott Waterplace Surabaya:

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • Elevator
  • WiFi with internet access in lobby
  • Security guards
  • Video surveillance of hotel lobby
  • Sprinkler system
  • Outdoor swimming pool:
  • Café/Bistro
  • Hotel bar

In-house services

  • Classic concierge service
  • Safety deposit boxes at reception

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Hotel Ascott Waterplace Surabaya

Hotel Ascott Waterplace Surabaya: Location and distance

City center : 10.00 km - Surabaya

Frequently asked questions about Hotel Ascott Waterplace Surabaya

Does Hotel Ascott Waterplace Surabaya offer parking spaces for guests?

Unfortunately there are no parking spaces available for guests of the Hotel Ascott Waterplace Surabaya.

Can I have breakfast in Hotel Ascott Waterplace Surabaya?

Unfortunately the Hotel Ascott Waterplace Surabaya does not offer breakfast for guests.

What are the advantages of booking the Hotel Ascott Waterplace Surabaya via HRS?

HRS customers receive the following benefits when they book the Hotel Ascott Waterplace Surabaya:
.

Is there a restaurant in the Hotel Ascott Waterplace Surabaya?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Ascott Waterplace Surabaya is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Hotel Ascott Waterplace Surabaya do not have their own air conditioning.

Is it possible to cancel my booking at the Hotel Ascott Waterplace Surabaya free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Ascott Waterplace Surabaya?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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