Hotel Best Western Crystal

Rue Chanzy 5, 54000 Nancy
Free for HRS guests:
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24.10.19 - 25.10.19
The requested hotel is not available on the selected dates.
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Very Good 4 Evaluations
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Earliest check-in 15:00
Latest check-out 12:00
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Hotel information

Service & facilities

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Security guards
  • WLAN with Internet access in lobby
  • Door with security lock in 58 rooms
  • Breakfast
  • from 06:30 o'clock
  • to 10:30 o'clock
  • Breakfast for early risers
  • from 06:00 o'clock
  • to 12:00 o'clock
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • in 58 rooms
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls
  • in 58 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • in 58 rooms
  • Additional seating option in bathroom

In-house services

  • Pets permitted
  • Fee per day 10 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Changing mat for babies
  • Classic concierge service
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 4 day(s)
  • Room service
  • from 00:00.00
  • until 00:00.00

Style of hotel and ambience

BEST WESTERN Hôtel Crystal is a warm hotel, located in the heart of downtown Nancy, the capital of Lorraine. With its 58 air-conditioned rooms, warm atmosphere, elegant and charming surroundings, this hotel will become your favourite address in Nancy. Our attentive and bilingual staff is proud to provide you with personalized service while you relax at the bar, near our conservatory. The hotel is located in the shopping district of the city centre, close to the famous Place Stanislas, museums, restaurants, convenience stores, banks, the TGV station and public transport. All common areas and rooms are non-smoking. Free wireless Internet access in all rooms and common areas. Translated with

Special features of the hotel

From Monday, April 29 to Friday, August 2, 2019, traffic within the establishment is modified: to move from Building 1 (which includes the Reception and 20 rooms) to Building 2 (which includes the breakfast room and 38 rooms), it will be necessary to bypass the renovation area from the outside. The Management and their team will do their utmost to facilitate your stay during this transitional phase. However, we would be grateful if you could take a look at the practical information available on their website or by calling +33 (0) 3 83 17 54 00. Translated with

Hotel data

Number of floors 4, Total number of rooms 58, Number of single rooms 4, Number of double rooms 54, of which have 2 separate beds 16, of which have a double bed 38, of which are suitable as three-bed rooms 3, of which are suitable as four-bed rooms 2, Rooms with connecting door 2, Number of junior suites 2, Number of rooms with air conditioning 58, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Station hotel, Business hotel, Trade fair/conference hotel, family-run hotel, No-smoking hotel, No-smoking room 58, Hypoallergenic rooms 0, Family rooms available 2, Extra-long (over 2m) beds in 0 rooms

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
Location and distance

Rue Chanzy 5, 54000 Nancy -

Location of the hotel

Located at the heart of Nancy, the Best Western Hotel Crystal is an ideal starting point for your tours through this beautiful city. A few minutes on foot will take you to the Place Stanislav or the Palais des Congrès. Would you like to venture a little further into the surrounding area? The TGV train station is within easy reach and allows you to do just that.

Surroundings of the hotel
  • 0.33 km
  • 42.5 km

Evaluations of Best Western Crystal

100% of the HRS guests recommend this hotel
Very Good 4 Evaluations
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