Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HRS. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Best Western Airport Neu-Isenburg

Herzogstr. 61-63 , 63263 Neu-Isenburg - Zentrum
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96 Evaluations

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City center 1.10 km Train station 9.00 km Airport 9.00 km
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21/21 Hotel Best Western Airport

Your HRS offer

Dbl. from €79.00

HRS price assurance

If you find a better offer, we will refund you the difference.


Free for HRS guests:
  • 1 bottle of mineral water
  • WiFi in room

Important information

Style of hotel and ambience

The Best Western Hotel Frankfurt Airport Neu-Isenburg in Neu-Isenburg offers spacious rooms equipped on 21 floors with many modern comforts including free Wi-Fi. In the restaurant on the 19th floor with panoramic view to the Airport and Frankfurt Skyline, guests may enjoy selected food and beverages from our breakfast buffet.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 12,00 EUR
  • Car park is directly by hotel
  • Restaurant(s) 1 open from 06:30.00 until 10:30.00 and from 06:30 until 10:30.00
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Room safe
  • Kitchenette in 28 rooms
  • Fridge in 28 rooms
  • Coffee machine/tea-maker in 222 rooms
  • Microwave oven in 28 rooms
  • Temperature controls in 222 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 222 rooms
  • TV with international news channel
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Washing machine for guests
  • Express check-out
  • Free daily newspapers
  • Shuttle service to the airport Fee 25 EUR
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • WLAN in room
  • Hairdresser/barber
  • Adaptor for Chinese/US plugs

Hotel data

Hotel built in 1974, Last partial renovation 2016, Number of floors 21, Total number of rooms 222, Number of single rooms 0, Number of double rooms 199, of which have 2 separate beds 177, of which have a double bed 22, of which are suitable as three-bed rooms 4, Number of suites (separate rooms) 1, Number of apartments 22, Number of rooms with air conditioning 222, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 28, Hotel, City hotel, Business hotel, Trade fair hotel, Airport hotel, Apartment/Suite hotel, child-friendly hotel, Gay and lesbian-friendly hotel, No-smoking room 199, Renovation work planned 2020-10-08 to 2020-12-31 in area other,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 11:00

Free for HRS guests:
  • 1 bottle of mineral water 1 bottle of mineral water
  • WLAN in room WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Best Western Airport:

Diners Club Visa Eurocard/MasterCard American Express Electronic cash

Hotel Best Western Airport

Location and distance

Google Map

City center

1.10 km


9.00 km
Frankfurt am Main International Airport (FRA)

Train station

9.00 km
Frankfurt Hbf (tief)


0.00 km
A3 - Bedarfsausfahrt Waldstadion

Location of the hotel

The Best Western Hotel Frankfurt Airport Neu-Isenburg is centrally situated in Neu-Isenburg and is easily accessible by car via the near motorway. The city of Frankfurt with many restaurants, bars and shops as well as the trade fair centre and the airport are reachable within 20 minutes by car from the Best Western Hotel Frankfurt Airport Neu-Isenburg.

Frequently asked questions about Hotel Best Western Airport

Does Hotel Best Western Airport offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Best Western Airport guests.
Does Hotel Best Western Airport offer parking spaces for guests?
Guests of the Hotel Best Western Airport can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 12,00 EUR
Can I have breakfast in Hotel Best Western Airport?
Yes, in the Hotel Best Western Airport you can enjoy the breakfast offer from 6:30 clock to 10:30 clock.
What is the average rating of Hotel Best Western Airport?
Hotel Best Western Airport was rated 7.9 by 96 guests on average.
Which service in the Hotel Best Western Airport is particularly well rated?
Size of room, Friendliness of the staff and How willing were staff to help? were rated particularly well.
What percentage of the guests recommend the Hotel Best Western Airport?
79.2 % of HRS guests recommend the Hotel Best Western Airport for their next stay.
At what time can you check in at the Hotel Best Western Airport at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 11:00 clock.
How far is the nearest train station?
The next station is 9 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 9 km from the hotel.
What are the advantages of booking the Hotel Best Western Airport via HRS?
HRS customers receive the following benefits when they book the Hotel Best Western Airport:
  • 1 bottle of mineral water
  • WLAN in room
Is there a restaurant in the Hotel Best Western Airport?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Best Western Airport is unfortunately not barrier-free.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Best Western Airport are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Best Western Airport free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
Which payment methods can I use to pay in Hotel Best Western Airport?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..



96 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Steiner M. Business traveler


8.6 Very good

Positive relaxed atmosphere Comment from the hotel
Sehr geehrter Herr Steiner, vielen Dank für Ihre positive Bewertung, Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Nadine Kleiner Rezeptionsmitarbeiterin