Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Best Western Guinigi Grand Hotel (Lucca)

City center 2.00 km Train station 2.00 km Airport 21.00 km
8.3

9 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

8.97

kg CO2/night

Water

B

461.75

liter/night

Waste

B

0.30

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Best Western Guinigi Grand Hotel (Lucca)
business tariff details
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Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
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Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €116.10 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Best Western Guinigi Grand Hotel (Lucca)

  • Free WiFi
  • Free use of an internet terminal
  • Parking directly by the hotel

Important information

Style of hotel and ambience

Hotel of 167 rooms in both modern and classic style with bar, restaurant, parking (also with charging for electric cars), outdoor relaxation area, children’s area and gym. Pet-Friendly property.

Location of the hotel

The Best Western Guinigi is located 2km from the historic center of Lucca where guests can discover churches, alleys and take walks on the walls. Pisa is about 30km and the sea is 25km.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Best Western Guinigi Grand Hotel (Lucca):

Mastercard Visa American Express Billing to corporate account possible Electronic cash

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Coach parking space at hotel
  • Car park is directly by hotel
  • Parking with charging facility for electric cars
  • Marked disabled parking space
  • Hotel-owned car park Price/Day 0,00 EUR
  • Free parking
  • Hotel-owned car park
  • EV charging station
  • Smoke detectors
  • Fire alarm
  • Automatic emergency wake-up alarm
  • Parking area equipped with lights
  • Hotel has emergency lighting
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hallways equipped with fire exstinguishers
  • Smoke detectors in all rooms
  • Hotel complies with country/state/local fire prevention laws
  • Building meets all current local/state/country building codes
  • Emergency exits for each floor
  • Fitness room:
  • Breakfast: 07:00 - 10:00
  • Vegetarian food available
  • Hotel bar
  • Restaurant(s): 1
    19:30 - 21:30

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 4
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • Radio
  • TV with international news channel
  • Internet TV
  • WiFi in all rooms Price/Hour 0,00 EUR
  • ISDN connection
  • DSL/Broadband internet access in 167 rooms
  • Bathroom with bathtub
  • Minibar
  • Windows for opening
  • Plan of emergency exits
  • Soundproof windows
  • Bathroom with shower
  • Emergency information
  • Full-length mirror
  • Room safe
  • Heated towel rack in bathroom
  • Desk
  • Separate luggage storage
  • Hairdryer
  • Seating area
  • Centrally controlled air conditioning
  • Centrally controlled ventilation
  • Temperature controls:
  • Waterboiler
  • Iron + ironing board
  • Coffee machine/Tea-maker
  • Free tea supplies in room

In-house services

  • Laundry service
  • Room-Service: 07:00 - 22:00
  • Free WiFi
  • Free use of an internet terminal
  • Parking directly by the hotel
  • Express check-out
  • Porter service: Price/piece: 4,00 EUR
  • Pets permitted: Price/Day: 12,00 EUR
  • Vending machine for beverages
  • Changing mat for babies
  • Air conditioning in public areas
  • Hotel safe
  • Safety deposit boxes at reception
  • Adaptor for Chinese/US plugs
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • ISDN internet access in all conference rooms
  • Number of conference rooms: 9
  • Conference facilities for up to 250 people
  • WiFi in all conference rooms

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Best Western Guinigi Grand Hotel (Lucca)

Best Western Guinigi Grand Hotel (Lucca): Location and distance

City center : 2.00 km - Lucca

Airport : 21.00 km - Pisa

Train station : 2.00 km - Lucca

Highway : 3.50 km - Lucca

Frequently asked questions about Best Western Guinigi Grand Hotel (Lucca)

Does Best Western Guinigi Grand Hotel offer free WLAN in the room?

Free WLAN in the room is available to all Best Western Guinigi Grand Hotel guests.

Does Best Western Guinigi Grand Hotel offer parking spaces for guests?

Guests of the Best Western Guinigi Grand Hotel can use the following parking options.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Parking with charging facility for electric cars
  • Marked disabled parking space
  • Parking directly by the hotel

Can I have breakfast in Best Western Guinigi Grand Hotel?

Yes in the Best Western Guinigi Grand Hotel you can enjoy the breakfast offer.

What is the average rating of Best Western Guinigi Grand Hotel?

Best Western Guinigi Grand Hotel was rated 8.3 by 9 guests on average.

Which service in the Best Western Guinigi Grand Hotel is particularly well rated?

Cleanliness, Size of room and Sleep comfort were rated particularly well.

What percentage of the guests recommend the Best Western Guinigi Grand Hotel?

88.9 % of HRS guests recommend the Best Western Guinigi Grand Hotel for their next stay.

How far is the nearest train station?

The next station is 2 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 21 km from the hotel.

What are the advantages of booking the Best Western Guinigi Grand Hotel via HRS?

HRS customers receive the following benefits when they book the Best Western Guinigi Grand Hotel:
  • Free WiFi
  • Free use of an internet terminal
  • Parking directly by the hotel
.

Is there a restaurant in the Best Western Guinigi Grand Hotel?

The hotel has its own restaurant.

Is the hotel barrier-free?

Best Western Guinigi Grand Hotel belongs to the barrier-free hotels in Lucca.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Best Western Guinigi Grand Hotel are equipped with their own air conditioning.

Is it possible to cancel my booking at the Best Western Guinigi Grand Hotel free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Best Western Guinigi Grand Hotel the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Best Western Guinigi Grand Hotel?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Billing to corporate account possible
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.3

9 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

Show moreless

LIM A.

06.03.23

4.1 Appealing

Positive Cleaniness of hotel room. Negative No wifi in room 460. The socket outlet are under the desk, so I have to put the kettle on the floor to boil water.