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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
8.1

12 Evaluations

Show all reviews

City center 1.70 km Train station 6.00 km Airport 49.00 km
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Your HRS offer

Dbl. from €140.00

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Bike rental
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

   

Important information

Style of hotel and ambience

The Best Western Premier Castanea Resort Hotel in Adendorf is a unique wellness hotel. It provides numerous comfortably furnished rooms in different categories, rated ‘excellent’ by HRS guests for their facilities. The culinary offer of the hotel includes various restaurants and bars. Moreover, a large wellness area is at the guests’ disposal.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 2 open from 06:45.00 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Indoor pool open from 07:00.00 until 22:00.00
  • Outdoor swimming pool open from 07:00.00 until 22:00.00 closed from 2013-10-01 to 2014-03-31
  • Sauna
  • Solarium
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Health and beauty center open from 07:00.00 until 22:00.00
  • Beauty parlor open from 09:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • WLAN operator Kraftcom
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Provider MyCLOUD
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 0
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • ISDN connection in 157 rooms
  • Analogue modem connection in 157 rooms
  • Room safe
  • Mini-bar
  • Kitchenette in 7 rooms
  • Fridge in 7 rooms
  • Coffee machine/tea-maker in 157 rooms
  • Microwave oven in 7 rooms
  • Centrally controlled ventilation
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 157 rooms
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 15 EUR
  • Pets permitted Fee per day 15 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Porter service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Bike rental
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Pets not allowed
  • Room service from 07:00.00 until 21:30.00
  • Babysitter Hourly rate 15 EUR

Hotel data

Hotel built in 2004, Last complete renovation 2013, Number of floors 2, Total number of rooms 157, Number of single rooms 0, Number of double rooms 157, of which have 2 separate beds 157, of which are suitable as three-bed rooms 12, Rooms with connecting door 24, Number of junior suites 5, Number of apartments 7, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 12, Hotel, Trade fair/conference hotel, Health and beauty hotel, Certified Spa Hotel, Golf hotel, Certified Golf Hotel, VARTA certified business hotel 247032, Certified Resort, No-smoking room 157, Children's beds/cots 3, Extra-long (over 2m) beds in 157 rooms, Air Plus Meeting Card,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Bike rental
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
Accepted payment methods

The following credit cards are accepted by Hotel Best Western Premier Castanea Resort:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)  Electronic cash  Travelers' checks

Hotel Best Western Premier Castanea Resort

Location and distance

Google Map

City center

1.70 km
Adendorf

Airport

49.00 km
Hamburg Airport (HAM)

Train station

6.00 km
Lüneburg

Highway

0.00 km
Lüneburg-Adendorf

Location of the hotel

Best Western Premier Castanea Resort Hotel is located in Adendorf, in the middle of the Lüneburg Heath, one of the oldest natural parks in Germany. The region offers a great variety of leisure activities. From Best Western Premier Castanea Resort Hotel, Hamburg can be reached within 40 minutes by car.

Frequently asked questions about Hotel Best Western Premier Castanea Resort

Does Hotel Best Western Premier Castanea Resort offer free WLAN in the room?
Free WLAN in the room is available to all Hotel Best Western Premier Castanea Resort guests.
Does Hotel Best Western Premier Castanea Resort offer parking spaces for guests?
Guests of the Hotel Best Western Premier Castanea Resort can use the following parking options.
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel
Can I have breakfast in Hotel Best Western Premier Castanea Resort?
Unfortunately the Hotel Best Western Premier Castanea Resort does not offer breakfast for guests.
What is the average rating of Hotel Best Western Premier Castanea Resort?
Hotel Best Western Premier Castanea Resort was rated 8.1 by 12 guests on average.
Which service in the Hotel Best Western Premier Castanea Resort is particularly well rated?
Cleanliness, Sleep comfort and Size of room were rated particularly well.
What percentage of the guests recommend the Hotel Best Western Premier Castanea Resort?
92.3 % of HRS guests recommend the Hotel Best Western Premier Castanea Resort for their next stay.
At what time can you check in at the Hotel Best Western Premier Castanea Resort at the earliest?
Check-in is possible from 15:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 6 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 49 km from the hotel.
What are the advantages of booking the Hotel Best Western Premier Castanea Resort via HRS?
HRS customers receive the following benefits when they book the Hotel Best Western Premier Castanea Resort:
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Bike rental
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
.
Is there a restaurant in the Hotel Best Western Premier Castanea Resort?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Best Western Premier Castanea Resort belongs to the barrier-free hotels in Adendorf.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Best Western Premier Castanea Resort are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Best Western Premier Castanea Resort free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Best Western Premier Castanea Resort the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Best Western Premier Castanea Resort?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Travelers' checks
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

8.1

12 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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