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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Best Western Raphael Hotel Altona
Präsident-Krahn-Str. 13 , 22765 Hamburg - Altona
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7.8

64 Evaluations

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City center 3.7 km Train station 4.67 km Airport 9.21 km
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Your HRS offer

Dbl. from €69.00

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

   

Important information

Style of hotel and ambience

A modern hotel boasting comfortable rooms and excellent service, “Best Western Raphael Hotel Altona” is an ideal choice for business travellers. A delicious breakfast buffet is available in the morning, while the small on-site bar offers a range of drinks. In addition, the sauna area is the perfect place to relax after a long day.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 12,00 EUR
  • Car park is directly by hotel
  • Garage is a 3-minute walk away
  • Hotel bar
  • Sauna Fee 10,00 EUR
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Hallways equipped with fire exstinguishers
  • Guest rooms accessed by interior entrances

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • Voicemail
  • Analogue modem connection in 39 rooms
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 39 rooms
  • Ironing machine for pants in 39 rooms
  • Individually controlled ventilation in 39 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 10,00 EUR
  • Free daily newspapers
  • Secretarial services
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel data

Hotel built in 1961, Last partial renovation 2014, Number of floors 4, Total number of rooms 43, Number of single rooms 1, Number of double rooms 26, of which have 2 separate beds 3, of which have a double bed 31, Number of junior suites 14, Hotel closed from 2009-12-22 to 2009-12-27, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Bed-and-breakfast hotel, City hotel, Business hotel, family-run hotel, child-friendly hotel, Family hotel, No-smoking hotel, VARTA certified business hotel 20398, No-smoking room 43, Family rooms available 16, Children's beds/cots 2, DEHOGA Rating 3 DEHOGA Rating valid until 2019-02-18,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 15:00
Check-Out : 12:00

Free for HRS guests:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Accepted payment methods

The following credit cards are accepted by Best Western Raphael Hotel Altona:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Electronic cash

Best Western Raphael Hotel Altona

Location and distance

Google Map

City center

3.7 km
Hamburg

Airport

9.21 km
Hamburg Airport (HAM)

Train station

4.67 km
Hamburg Hbf

Highway

2.59 km
A7 - Hamburg-Othmarschen

Location of the hotel

Based in the Altona borough of Hamburg, this well-equipped hotel provides easy access to many of the district’s best sites. Reeperbahn (an entertainment district) lies 2 kilometres away, while Altonaer Museum can be reached on foot. Transport links are also excellent, with Altona train station just 100 metres away.

Evaluations

7.8

64 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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Anonymous Business traveler

24.02.20

7.2 Good

Positive Clean Comment from the hotel
Sehr geehrter Gast, vielen Dank für Ihre Zeit und die Mühe, die Sie sich für Ihre Bewertung genommen haben. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Beste Grüße, Ihr Team vom Best Western Raphael Hotel Altona
Negative nothing

Anonymous Business traveler

29.11.18

6.6

Positive Very friendly staff, good breakfast, good internet connection  Comment from the hotel
Dear Guest, thank you for your evaluation of our hotel. We hope to welcome you back again and send you best wishes from Hamburg, your team from Best Western Raphael Hotel Altona
Negative The hotel needs to be updated.