Hotel Capri by Fraser Frankfurt

Europa-Allee 42, 60327 Frankfurt am Main - Europaviertel
Dbl. from 143.00EUR incl. VAT and all fees
Free for HRS guests:
  • WLAN in room
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15.12.19 - 16.12.19
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9.0
Excellent 92 Evaluations
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Earliest check-in 14:00
Latest check-out 11:00
Breakfast
07–10:30
Wifi
Parking directly at the hotel
Hotel information

Service & facilities

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park
  • Fee per 24 hours 19 EUR
  • Car park is directly by hotel
  • Secure parking
  • Restaurant(s) 1
  • open from 07:00.00
  • until 22:00.00
  • Closed sunday
  • Hotel bar
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Door with spy-hole in 153 rooms
  • Door with security chain in 0 rooms
  • Door with security lock in 153 rooms
  • Breakfast
  • from 07:00 o'clock
  • to 10:30 o'clock
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Number 6
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Telephone on the desk
  • Voicemail
  • Room safe
  • Kitchenette
  • in 147 rooms
  • Fridge
  • in 147 rooms
  • Coffee machine/tea-maker
  • in 147 rooms
  • Microwave oven
  • in 147 rooms
  • Iron + ironing board
  • in 147 rooms
  • Centrally controlled air conditioning
  • Temperature controls
  • in 153 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Water boiler in room

In-house services

  • Air conditioning in public areas
  • Washing machine for guests
  • Sightseeing tours
  • Laundry service
  • WLAN in room

Style of hotel and ambience

At the elegant city hotel, Capri by Fraser Frankfurt, you’ll have a delightful time. The stylish and modern accommodation offers comfort and amenities for a relaxing stay, and includes its own kitchen area, so you can cook for yourself, as you require. Alternatively, treat yourself to delicious European and Asian cuisine in the Caprilicious restaurant, open all day.

Special features of the hotel

PLEASE NOTICE: at the check-in the guests have to pay 100€ as deposit! Capri by Fraser, Frankfurt benefits from 24h reception, private onsite car park, a restaurant (Caprilicious), a bar (Drinx), a fully equipped gym and meeting rooms.

Hotel data

Hotel built in 2015, Number of floors 7, Total number of rooms 153, Number of single rooms 100, Number of double rooms 53, of which have 2 separate beds 0, of which have a double bed 123, of which are suitable as three-bed rooms 0, of which are suitable as four-bed rooms 0, Rooms with connecting door 0, Number of suites (separate rooms) 0, Number of junior suites 0, Number of apartments 0, Number of rooms with air conditioning 153, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 0, Number of business rooms 0, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Apartment/Suite hotel, child-friendly hotel, No-smoking hotel, VARTA certified business hotel 701412, No-smoking room 153, Hypoallergenic rooms 0, Family rooms available 0, Children's beds/cots 3, Extra-long (over 2m) beds in 0 rooms

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash

German Hotels and Restaurants Association (DEHOGA) hotel classification

Location and distance

Europa-Allee 42, 60327 Frankfurt am Main - Europaviertel

Location of the hotel

The hotel welcomes you to the Frankfurt Trade Fair Site, about 2 km west of the city centre. Keen shoppers are a few minutes from the extensive Skyline Plaza mall, with around 170 businesses to fulfil your every wish. Culture lovers marvel at the historic sights of the Old Town, such as the Römer building, the Cathedral, and the Goethe House.

Surroundings of the hotel
  • 2.0 km
  • 0.2 km
  • 14.0 km

Evaluations of Capri by Fraser Frankfurt

94%
94% of the HRS guests recommend this hotel
9.0
Excellent 92 Evaluations
Friendliness of the staff
8.7
How willing were staff to help?
8.7
Atmosphere at the hotel
8.9
Room configuration
9.4
Cleanliness
9.4
Sanitary equipment
9.1
Size of room
9.6
The quality of breakfast
8.1
The quality of the restaurant
8.2
Value for money
9.0
Sleep comfort
9.1
9.1
11.11.18 from Anonymous, Business traveller
Negative:
Es brauchte Zeit und Korrekturen/versuche um den Firmennamen und die Anschrift auf die Rechnung zu kriegen. Hat immer noch Fehler :-)
Tiefgarage:
Obwohl für Tiefgarage bei der Ankunft bezahlt und Auto Kennzeichen angegeben, war bei der Abreise ein A4 Zettel auf der Frotscheibe mit der Nachricht dass wir nicht bezahlt haben und bitte schön zur Rezeption hochgehen und bezahlen sollen. ??
An der Rezeption fragte man nur ob wir bezahlt hätten. Als wir bejahten und erwähnten dass wir ja auch einen ticket zum rausfahren erhalten hatten. Würde nur gesagt: ok dann ist gut.?!?!
Was ist die Logik der Kontrollmechanismus?
Sollten wir nach intensiven Diskussionen um die Rechnungsadresse noch mal Zeit mit dem Team verbringen ?
Übrigens ist die Tiefgarage nicht gerade die günstigste.
Trotz dem empfehle ich weiter und hoffe dass es sich bessert.
Hotel's comment:

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten. Wir freuen uns, dass Sie unser Hotel weiter empfehlen! Für die von Ihnen angegebenen Unannehmenlichkeiten bitten wir Sie vielmals um Entschuldigung. Dies entspricht nicht unseren Standards. Sollten Sie eine Korrektur der Rechnungsadresse wünschen können Sie sich gerne jederzeit an uns wenden! Wir würden uns freuen, Sie zukünftig erneut in unserem Haus begrüßen zu dürfen, um Sie von der Qualität unseres Services zu überzeugen. Bis dahin verbleiben wir mit besten Grüßen, Your Capri by Fraser Team

Details
9.1
13.03.18 from Nowak C., Business traveller
Positive:
Nice & modern, big room, well equipped with own kitchen, very comfortable bed & sheets.
Hotel's comment:

Dear Nowak, thank you very much for your great feedback. We always do our best to fulfill our guests needs. We are glad that we have accomplished this in your regards. We hope to welcoming you back soon. Best regards, Your Capri by Fraser Team

Negative:
The heavy doors on the way to the parking garage, not easy to handle with luggage.
Hotel's comment:

Dear Nowak, thank you for the comment. We can understand that the heavy doors might be unpleasant however these are emergency doors and must be built this way. Nevertheless, we hope to welcoming you back soon. Best regards, Your Capri by Fraser Team

Details
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