Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Carlton Hotel Singapore

8.1

13 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

2.71

kg CO2/night

Water

C

700.59

liter/night

Waste

D

-1.00

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Carlton Hotel Singapore
Carlton Hotel Singapore
Carlton Hotel Singapore
Carlton Hotel Singapore
Carlton Hotel Singapore
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €355.41 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Carlton Hotel Singapore

  • Use of sun lounger during your stay
  • Free WiFi
  • 1 bottle of mineral water
  • Free use of the sauna

Important information

Style of hotel and ambience

Look forward to a pleasant stay at the Carlton Hotel Singapore. After an eventful day, you can unwind in your tastefully furnished room or indulge in a soothing treatment at the wellness area. Various restaurants and bars cater for all tastes from regional to international dishes.

Location of the hotel

Make this modern hotel your base for exploring vibrant Singapore. Spend an afternoon at the neighbouring Raffles City and Marina Square shopping centres or visit the National Museum of Singapore, which is only a short walk away. The nearby Bras Basah and City Hall MRT stations provide great transport links to numerous other attractions.

Reception open
During the week
occupied 24 hours a day

At weekends
occupied 24 hours a day

Check-In: 14:00
Check-Out: 12:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Carlton Hotel Singapore:

American Express Visa Japan Credit Bureau Mastercard

Service & facilities

  • Elevator
  • Executive/Business floor
  • Reception (lobby)
  • Secure parking
  • Coach parking space at hotel
  • Security patrolled car park
  • Car park is directly by hotel
  • Hotel-owned car park Price/Hour 3,00 SGD
  • Hotel-owned car park Price/Day 30,00 SGD
  • Parking Price/Hour 3,00 SGD
  • Hotel-owned car park
  • Video surveillance of hallways
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Security guards
  • Sprinkler system
  • Fire alarm
  • Parking area equipped with lights
  • Guest rooms accessed by interior entrances
  • Emergency exits for each floor
  • Automated external defibrillator on site (AED)
  • Emergency backup generators
  • Guest room doors self-closing
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Audible smoke alarms in guest rooms
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hallways equipped with fire exstinguishers
  • Smoke detectors in all rooms
  • Video surveillance recorded 24 hrs a day
  • Parking areas patrolled
  • Audible smoke alarm in hallways
  • Visual alarms for the deaf/hard of hearing in hallways
  • Hotel complies with country/state/local fire prevention laws
  • Visual alarms for the deaf/hard of hearing in public areas
  • Hotel staff trained in first aid
  • Hotel has emergency lighting
  • Hotel staff Red Cross certified in CPR
  • Building meets all current local/state/country building codes
  • All guest rooms equipped with sprinklers
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Hotel stairways ventilated
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Breakfast: 06:00 - 10:30
  • Hotel bar
  • Café/Bistro
  • Restaurant(s): 4
  • Chop sticks

Room facilities

  • Pay TV
  • Radio
  • Internet TV
  • Plan of emergency exits
  • Hairdryer
  • Emergency information
  • Room safe
  • Minibar
  • Bathrobes
  • Bathroom with shower
  • Centrally controlled air conditioning
  • Coffee machine/Tea-maker
  • Complimentary slippers provided in room
  • Chinese TV channel

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Baby-Sitting
  • Use of sun lounger during your stay
  • Free WiFi
  • 1 bottle of mineral water
  • Free use of the sauna
  • Express check-out
  • Business Center
  • Pets not allowed
  • Safety deposit boxes at reception
  • Baby monitor available
  • Air conditioning in public areas
  • Adaptor for Chinese/US plugs
  • Audiovisual conference equipment
  • Number of conference rooms: 5
  • Conference facilities for up to 400 people

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Carlton Hotel Singapore

Carlton Hotel Singapore: Location and distance

Airport : 21.00 km - Singapore Changi International Airport (SIN)

Frequently asked questions about Carlton Hotel Singapore

Does Carlton Hotel Singapore offer free WLAN in the room?

Free WLAN in the room is available to all Carlton Hotel Singapore guests.

Does Carlton Hotel Singapore offer parking spaces for guests?

Guests of the Carlton Hotel Singapore can use the following parking options.
  • Hotel-owned car park
  • Secure parking
  • Coach parking space at hotel
  • Security patrolled car park
  • Parking areas patrolled

Can I have breakfast in Carlton Hotel Singapore?

Yes in the Carlton Hotel Singapore you can enjoy the breakfast offer.

What is the average rating of Carlton Hotel Singapore?

Carlton Hotel Singapore was rated 8.1 by 13 guests on average.

Which service in the Carlton Hotel Singapore is particularly well rated?

Size of room, Room configuration and Sleep comfort were rated particularly well.

What percentage of the guests recommend the Carlton Hotel Singapore?

76.9 % of HRS guests recommend the Carlton Hotel Singapore for their next stay.

How far is the nearest airport?

The nearest airport is 21 km from the hotel.

What are the advantages of booking the Carlton Hotel Singapore via HRS?

HRS customers receive the following benefits when they book the Carlton Hotel Singapore:
  • Use of sun lounger during your stay
  • Free WiFi
  • 1 bottle of mineral water
  • Free use of the sauna
.

Is there a restaurant in the Carlton Hotel Singapore?

The hotel has its own restaurant.

Is the hotel barrier-free?

Carlton Hotel Singapore is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Carlton Hotel Singapore are equipped with their own air conditioning.

Is it possible to cancel my booking at the Carlton Hotel Singapore free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Carlton Hotel Singapore the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Carlton Hotel Singapore?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • Mastercard

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.1

13 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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28.05.23

9 Excellent

Positive Spacious room, friendly and helpful staff Negative No bidet

12.02.23

8.4 Very good

Positive Excellent location, cleanliness, welcoming lobby, large bed and room.

25.09.22

9 Excellent

Positive Friendly staff, room upgrade, great location, lovely view, fabulous bath, would definitely stay again Negative 1. I requested a hairdryer replacement and this didn't happen
2. Wifi dropped off regularly requiring lots of relogging in
3. Cleaners would ring in the morning unless I had 'do not disturb' on, perhaps that's my fault for not knowing the correct way of things

(none of these were very significant, but worth sharing anyhow)

13.08.22

8.8 Very good

Positive clean and large size room