Hotel Citadines City Centre Frankfurt

Europa-Allee 23, 60327 Frankfurt am Main - Europaviertel
Dbl. from 161.00EUR excl. breakfast
incl. VAT and all fees
Free for HRS guests:
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20.09.17 - 21.09.17
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8.4
Very Good 97 Evaluations
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Earliest check-in 15:00
Latest check-out 11:00
Breakfast
07–10
Wifi
Parking directly at the hotel
Hotel information

Service & facilities

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 18,00 EUR
  • Garage in the hotel Fee per 24 hours 18,00 EUR

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR Provider Deutsche Telekom
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • TV remote control

In-house services

  • Large dogs permitted Fee per day 10 EUR
  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages

Style of hotel and ambience

The accommodations on the 7 floors of the hotel are equipped with modern and convenient furniture. The guests can select between rooms, suites, apartments and studios; some of them can be combined with each other. Conference rooms and a business corner are available to business travellers. Moreover, a breakfast lounge and a fitness room complete the offer.

Special features of the hotel

2 meeting rooms, business-corner with free internet, breakfast lounge and gym.For your convenience all our property is nonsmoking. Parking lots available and free WiFi in the whole building. Dry cleaning service on request. Laundry room with m 2 washing machines and 2 dryers on the 1st floor. Weekly cleaning of the rooms is included, daily cleaning on request and for extra charge.

Hotel data

Hotel built in 2014, Number of floors 7, Total number of rooms 165, Number of single rooms 165, Number of double rooms 165, of which are suitable as four-bed rooms 45, Number of suites (separate rooms) 45, Number of apartments 143, Number of rooms with air conditioning 165, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Boarding house, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Apartment/Suite hotel, child-friendly hotel, Family hotel, Women's hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 165, Family rooms available 45, Children's beds/cots 5

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
Location and distance

Europa-Allee 23, 60327 Frankfurt am Main - Europaviertel

Location of the hotel

The Apart’hotel Citadines City Centre Frankfurt was built in the European quarter of Frankfurt in the year 2014. Opposite the hotel, numerous shops and restaurants in the Skyline Plaza are waiting to be explored by the guests. The Frankfurt Trade Fair, the multi-purpose arena Festhalle and the Congress Centre are easily reachable after a short walk. You find the old town at a distance of 3 km.

Surroundings of the hotel
  • 2.0 km
  • 1.0 km
  • 11.9 km

Evaluations of Citadines City Centre Frankfurt

90%
90% of the HRS guests recommend this hotel
8.4
Very Good 97 Evaluations
Friendliness of the staff
8.6
How willing were staff to help?
8.5
Atmosphere at the hotel
8.1
Room configuration
8.7
Cleanliness
8.7
Sanitary equipment
8.3
Size of room
8.9
The quality of breakfast
7.1
The quality of the restaurant
7.4
Value for money
8.0
Sleep comfort
8.5
9.9
26.06.17 from , Business traveller
Very convenient location between main railway station and Messe.

Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again. Best Regards, Vito Ingrassetto / Assistant Residence Manager

Details
8.6
31.03.17 from , Business traveller
The room looks very good. Size is good and the facilities as well are very good.

Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Vito Ingrassetto / Assistant Residence Manager

The fact that cleaning takes place only once a week. if you are staying for a few days it's ok, but once I stayed for 3 weeks, it was not good at all.

Dear Guest, In our Apart'hotel, guests have the advantage of being in an apartment, while at the same time enjoying the benefits of a hotel. Although some standard services are already included in the room rate, guests can choose other optional services offered at normal rates, taking their schedule and lifestyle into account. Daily housekeeping is one of the optional services we offer. Sincerely, Vito Ingrassetto / Assistant Residence Manager

Details
8.7
12.05.16 from Linda H., Business traveller
Convenient location, pleasant furnishings

Dear Linda, Thank you very much for taking the time to share your feedback about your stay in Citadines City Centre Frankfurt. We are very pleased that you felt comfortable with us. From all of us at Citadines City Centre Frankfurt, we look forward to welcoming you again at any one of our serviced residences. Best regards, Your Citadines Team.

Details
8.3
13.04.16 from , Business traveller
Facilities

Dear Guest, Thank you so much for choosing to stay with us and for your review. Vito Ingrassetto / Assistant Residence Manager

Breakfast was with very limited options and the cost was not reasonable

Dear Guest, We noted your comments on the quality of the breakfast and regret that we could not meet your expectations. We will forward your feedback on to the relevant departments and will work closely with him to enhance the pleasure of eating our residents. Best regards, Vito Ingrassetto / Assistant Residence Manager

Details
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