Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Citadines City Centre Frankfurt (Frankfurt am Main)

9.3

9 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

6.67

kg CO2/night

Water

A

36.67

liter/night

Waste

A

0.07

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Citadines City Centre Frankfurt (Frankfurt am Main)
Hotel Citadines City Centre Frankfurt (Frankfurt am Main)
Hotel Citadines City Centre Frankfurt (Frankfurt am Main)
Hotel Citadines City Centre Frankfurt (Frankfurt am Main)
Hotel Citadines City Centre Frankfurt (Frankfurt am Main)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €116.00 Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Important information

Style of hotel and ambience

Citadines City Centre Frankfurt offers the ideal city center location for any business or leisure traveler. The exhibition center - concert hall and the new congress center Kap Europa are all a short walk from the property. Across from the Apart hotel is Skyline Plaza with 170 shops - restaurants and a relaxing roof garden. The Frankfurt Stock Exchange and main business district are just a 5 minute ride using the metro and the central railway station is also nearby. Citadines City Centre Frankfurt is located 14 kilometers northeast from Frankfurt International Airport. . Citadines City Centre Frankfurt offers the comfort and space of an apartment plus the convenience of a hotel. Facilities and services include fully service housekeeping weekly - an exercise room - meeting rooms - 24-hour business services - accessible facilities and complimentary wireless access throughout the property. Also available are an on-site parking garage - a laundry room - sauna - fireplace and 24-hour business services. . Accommodations include 149 studios and 16 apartments - each offering complimentary high-speed cabled and wireless Internet access - an LCD widescreen satellite TV with premium channels - climate control - bedside controls - IDD phones - a personal safe - refrigerator plus coffee and tea making facilities. All accommodations are non-smoking. Some studios and apartments offer a balcony or patio - dining table and chairs - a fully-equipped kitchen or kitchenette - dishwasher - separate sitting area - sofa or sofa bed and a washer and dryer. Specially-equipped accessible rooms are available on request. Ascott Cares is our commitment to maintaining safety and hygiene protocols in our property. This is validated by Bureau Veritas to ensure that the necessary health safety and hygiene procedures and processes are in place. Visit www.the-ascott.com/en/ascottcares.html to find out more.

Location of the hotel

Citadines City Centre Frankfurt offers the ideal city center location for any business or leisure traveler. The exhibition center - concert hall and the new congress center Kap Europa are all a short walk from the property. Across from the Apart hotel is Skyline Plaza with 170 shops - restaurants and a relaxing roof garden. The Frankfurt Stock Exchange and main business district are just a 5 minute ride using the metro.

Reception open
During the week
Occupied 24 hours a day

At weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Citadines City Centre Frankfurt (Frankfurt am Main):

Japan Credit Bureau Mastercard American Express Visa

Service & facilities

  • Elevator
  • Video surveillance of hallways
  • Video surveillance of entrances
  • Background music
  • Sauna:

Room facilities

  • Easy access for wheelchairs
  • DSL/Broadband internet access
  • Emergency information
  • Plan of emergency exits
  • Bed height adjustable
  • Bed width adjustable
  • Closet
  • Bathroom with counter space
  • Coat-hook in bathroom
  • Soundproof door
  • Accomodation
  • Garderobe

In-house services

  • Washing machine for guests
  • Pets permitted:
  • Safety deposit boxes at reception
  • Pharmacy
  • Information-Service
  • Newspaper

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Hotel Citadines City Centre Frankfurt (Frankfurt am Main)

Hotel Citadines City Centre Frankfurt (Frankfurt am Main): Location and distance

Airport : 119.00 km - HHN

Frequently asked questions about Hotel Citadines City Centre Frankfurt...

Does Hotel Citadines City Centre Frankfurt offer parking spaces for guests?

Unfortunately there are no parking spaces available for guests of the Hotel Citadines City Centre Frankfurt.

Can I have breakfast in Hotel Citadines City Centre Frankfurt?

Unfortunately the Hotel Citadines City Centre Frankfurt does not offer breakfast for guests.

What is the average rating of Hotel Citadines City Centre Frankfurt?

Hotel Citadines City Centre Frankfurt was rated 9.3 by 9 guests on average.

Which service in the Hotel Citadines City Centre Frankfurt is particularly well rated?

Friendliness of the staff, Cleanliness and Sleep comfort were rated particularly well.

What percentage of the guests recommend the Hotel Citadines City Centre Frankfurt?

100 % of HRS guests recommend the Hotel Citadines City Centre Frankfurt for their next stay.

How far is the nearest airport?

The nearest airport is 119 km from the hotel.

What are the advantages of booking the Hotel Citadines City Centre Frankfurt via HRS?

HRS customers receive the following benefits when they book the Hotel Citadines City Centre Frankfurt:
.

Is there a restaurant in the Hotel Citadines City Centre Frankfurt?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Citadines City Centre Frankfurt is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Hotel Citadines City Centre Frankfurt do not have their own air conditioning.

Is it possible to cancel my booking at the Hotel Citadines City Centre Frankfurt free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the Hotel Citadines City Centre Frankfurt the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in Hotel Citadines City Centre Frankfurt?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9.3

9 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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