Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
Hotel Cititel Penang
66 Jalan Penang, 10000 Mukim 13 - Pulau Pinang
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1 Evaluations

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City center 1.17 km Train station 8.32 km Airport 0 km
1/7 Hotel Cititel Penang
2/7 Hotel Cititel Penang
3/7 Hotel Cititel Penang
4/7 Hotel Cititel Penang
5/7 Hotel Cititel Penang
6/7 Hotel Cititel Penang
7/7 Hotel Cititel Penang

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Your HRS Offer

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • 1 bottle of mineral water
  • WLAN in room


Important information

Style of hotel and ambience

Cititel Penang offers the discerning traveller memorable business, friendly service, warm hospitality and sheer comfort at affordable rates. With eight distinctive room categories to choose from, enjoy modern amenities in any of our 451 guest rooms, such as air conditioning, ceiling fans, color TV, IDD phones, satellite TV and attached bathroom. Our pinnacle rooms pamper busy executives with luxurious amenities including internet-ready facilities and private room safe. For those looking for something a touch more exclusive, our new studio and Executive Suites could be for you. Cititel Penang is situated right in the heart of Georgetown at Upper Penang Road - Penang's latest dining and entertainment enclave. This strategic location allows immediate access to all parts of the island and is within walking distance from the city's shopping nooks and corners, and the renowned heritage sites and trails. Cititel is committed to providing guests with gracious and attentive service, the hallmark of Penang hospitality.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Disco
  • Indoor pool
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Breakfast
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Cable TV
  • Desk
  • Telephone on the desk
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes

In-house services

  • Hotel safe
  • 1 bottle of mineral water
  • WLAN in room

Hotel data

Total number of rooms 451, Number of single rooms 200, Number of double rooms 100, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, No-smoking room 50,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:

  • 1 bottle of mineral water
  • WLAN in room

Accepted payment methods

The following credit cards are accepted by Hotel Cititel Penang:

 Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)

Hotel Cititel Penang

Location and distance

Google Map

City center

1.17 km
Mukim 13


0 km

Train station

8.32 km
Penang International Airport (PEN)


0 km

Location of the hotel

This Georgetown hotel is close to Cheong Fatt Tze Mansion and Penang State Museum. Also nearby are Penang Islamic Museum and Fort Cornwallis.



1 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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