Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

CityClass Hotel Alter Markt (Cologne)

Train station 1.00 km Airport 14.00 km
8.5

62 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
HRS awardedX
Green Stay

This hotel has been awarded a Green Stay Label and is among the most efficient Hotels in this area, based on its environmental footprint.

Carbon

A

5.53

kg CO2/night

Water

B

301.62

liter/night

Waste

A

0.00

kg/night

Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
CityClass Hotel Alter Markt (Cologne)
CityClass Hotel Alter Markt (Cologne)
CityClass Hotel Alter Markt (Cologne)
CityClass Hotel Alter Markt (Cologne)
CityClass Hotel Alter Markt (Cologne)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel CityClass Hotel Alter Markt (Cologne)

  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free WiFi

Important information

Style of hotel and ambience

The CityClass Hotel Alter Markt impresses you with its excellent location and friendly, attentive service. A lot of space, cosy furnishings, and modern amenities make the room a lovely retreat. Mornings, the variety-rich breakfast buffet provides for a successful start to the day.

Location of the hotel

In the middle of Cologne's charming old town, this hotel enjoys an ideal location for walks on the Rhine, a visit to the cathedral or shopping sprees on Hohe Straße and Schildergasse. At the Alter Markt, many breweries, restaurants, cafés, and pubs invite you to spend time. During the summer, one can blissfully relax out on the terrace with a cold Kölsch beer. In the parking garage "Hohe Straße" (Marspfortengasse 10, 50667 Cologne) our HRS guests park for a special rate of 10, - € for 24h.

Reception open
During the week
Occupied 24 hours a day

At weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by CityClass Hotel Alter Markt (Cologne):

American Express Visa Mastercard Japan Credit Bureau Billing to corporate account possible Electronic cash

Service & facilities

  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Garage is 5-minutes walk away
  • Security guards
  • Video surveillance of entrances
  • Fire alarm
  • Video surveillance of hallways
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Hotel staff trained in first aid
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Hallways equipped with fire exstinguishers
  • Guest room doors self-closing
  • Guest rooms accessed by interior entrances
  • Smoke detectors in all rooms
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Building meets all current local/state/country building codes
  • Audible smoke alarms in guest rooms
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel complies with country/state/local fire prevention laws
  • Video surveillance recorded 24 hrs a day
  • Breakfast: 06:30 - 10:30
  • Vegetarian food available
  • Café/Bistro
  • Hotel bar
  • Diabetic food available
  • Restaurant(s): 1
    11:00 - 22:00

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 1
  • TV remote control
  • Telephone on the desk
  • Radio
  • TV with international news channel
  • Satellite TV
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Full-length mirror
  • Bathroom with shower
  • Plan of emergency exits
  • Separate luggage storage
  • Emergency information
  • Minibar
  • Make-up mirror
  • Room safe
  • Desk
  • Soundproof windows
  • Hairdryer
  • Windows for opening
  • Centrally controlled ventilation
  • Temperature controls: : 63
  • Waterboiler
  • Complimentary slippers provided in room

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen every 3 days
  • Room-Service: 00:00 - 23:59
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free WiFi
  • Porter service: Price/piece: 1,50 EUR
  • Large dogs permitted: Price/Day: 15,00 EUR
  • Pets permitted: Price/Day: 15,00 EUR
  • Air conditioning in public areas
  • Adaptor for Chinese/US plugs
  • Mandarin log-in instructions for internet
  • Number of conference rooms: 1
  • Conference facilities for up to 20 people
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • WiFi in all conference rooms Price/Day 0,00 EUR

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CityClass Hotel Alter Markt (Cologne)

CityClass Hotel Alter Markt (Cologne): Location and distance

Airport : 14.00 km

Train station : 1.00 km - Köln Hauptbahnhof

Highway : 5.40 km - A559 - Anschluß Köln-Deutz

Frequently asked questions about CityClass Hotel Alter Markt (Cologne)

Does CityClass Hotel Alter Markt offer free WLAN in the room?

Free WLAN in the room is available to all CityClass Hotel Alter Markt guests.

Does CityClass Hotel Alter Markt offer parking spaces for guests?

Unfortunately there are no parking spaces available for guests of the CityClass Hotel Alter Markt.

Can I have breakfast in CityClass Hotel Alter Markt?

Yes in the CityClass Hotel Alter Markt you can enjoy the breakfast offer.

What is the average rating of CityClass Hotel Alter Markt?

CityClass Hotel Alter Markt was rated 8.5 by 62 guests on average.

Which service in the CityClass Hotel Alter Markt is particularly well rated?

Restaurant quality, Friendliness of the staff and How willing were staff to help? were rated particularly well.

What percentage of the guests recommend the CityClass Hotel Alter Markt?

95.2 % of HRS guests recommend the CityClass Hotel Alter Markt for their next stay.

How far is the nearest train station?

The next station is 1 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 14 km from the hotel.

What are the advantages of booking the CityClass Hotel Alter Markt via HRS?

HRS customers receive the following benefits when they book the CityClass Hotel Alter Markt:
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free WiFi
.

Is there a restaurant in the CityClass Hotel Alter Markt?

The hotel has its own restaurant.

Is the hotel barrier-free?

CityClass Hotel Alter Markt belongs to the barrier-free hotels in Cologne.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in CityClass Hotel Alter Markt are equipped with their own air conditioning.

Is it possible to cancel my booking at the CityClass Hotel Alter Markt free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

When is the reception occupied?

At the CityClass Hotel Alter Markt the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.

Which payment methods can I use to pay in CityClass Hotel Alter Markt?

You can pay at the hotel with the following means of payment:
  • Diners Club
  • American Express
  • Visa
  • Mastercard
  • Japan Credit Bureau
  • Billing to corporate account possible
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.5

62 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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GOODLOE C.

03.07.23

8.6 Very good

Positive Staff were friendly, breakfast was very good and room was clean and in good condition. Negative I found that setting the temperature of the shower was difficult to get right. It seemed always to be hot, no matter what I set the temperature to. But this was a minor problem.