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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars
6.4

2 Evaluations

Show all reviews

City center 0.32 km Train station 1.59 km Airport 50.00 km
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Your HRS offer

Dbl. from €88.00

HRS price assurance

If you find a better offer, we will refund you the difference.
Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

   

Important information

Style of hotel and ambience

The hotel Cristal Palace is a modern, fully air-conditioned hotel in Marianske Lazne providing comfortable and tastefully furnished rooms equipped with many amenities. Enjoy delicious regional dishes in the restaurant and tasty home-made desserts in the café. After a long day, you may invigorate yourself in the spa. Moreover, the hotel Cristal Palace offers rooms for conferences and events.

Service & facilities

  • Reception (lobby)
  • Elevator
  • Garage in the hotel Fee per 24 hours 8 EUR
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 11:30.00 until 15:00.00 and from 17:30 until 20:00.00
  • Hotel bar
  • Café/bistro
  • Indoor pool open from 07:00.00 until 21:00.00
  • Sauna
  • Solarium
  • Whirlpool
  • Health and beauty center open from 07:00.00 until 15:00.00
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Door with spy-hole in 86 rooms
  • Door with security chain in 86 rooms
  • Door with security lock in 86 rooms
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Fridge in 86 rooms
  • Ironing machine for pants in 86 rooms
  • Temperature controls in 86 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 6 EUR
  • Pets permitted Fee per day 6 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Evening entertainment
  • Medical service

Hotel data

Hotel built in 1996, Last partial renovation 2009, Number of floors 5, Total number of rooms 86, Number of single rooms 14, Number of double rooms 70, of which have 2 separate beds 51, of which have a double bed 34, of which are suitable as three-bed rooms 4, Rooms with connecting door 16, Number of apartments 2, Number of rooms with air conditioning 86, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Trade fair/conference hotel, Sport/leisure hotel, Health and beauty hotel, Spa hotel, family-run hotel, Golf hotel, Winter sports hotel, No-smoking hotel, No-smoking room 86, Children's beds/cots 2, Extra-long (over 2m) beds in 13 rooms,

Reception open

Every day 24 hours

Reception manned at weekends
24 hours occupied
Check-In : 14:00
Check-Out : 12:00

Free for HRS guests:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
Accepted payment methods

The following credit cards are accepted by Hotel Cristal Palace:

 Diners Club  Visa  Eurocard/MasterCard  American Express  Japan Credit Bureau (JCB Intl.)

Hotel Cristal Palace

Location and distance

Google Map

City center

0.32 km
Marienbad

Airport

50.00 km
Karlovy Vary International Airport (KLV)

Train station

1.59 km
Mariánské Lázně - Railway Station

Highway

0.00 km

Location of the hotel

The hotel Cristal Palace is situated in the centre of Marianske Lazne, the most beautiful spa town in the Czech Republic. It is located close to the spa gardens and the colonnade with the well-known singing fountain.

Frequently asked questions about Hotel Cristal Palace

Does Hotel Cristal Palace offer free WLAN in the room?
The WLAN in the hotel is chargeable and has the following prices:
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • WLAN with Internet access in rooms
Does Hotel Cristal Palace offer parking spaces for guests?
Guests of the Hotel Cristal Palace can use the following parking options.
  • Garage in the hotel Fee per 24 hours 8 EUR
  • Secure parking for bicycles/motorbikes
Can I have breakfast in Hotel Cristal Palace?
Yes, in the Hotel Cristal Palace you can enjoy the breakfast offer from 7:00 clock to 10:00 clock.
What is the average rating of Hotel Cristal Palace?
Hotel Cristal Palace was rated 6.4 by 2 guests on average.
Which service in the Hotel Cristal Palace is particularly well rated?
Friendliness of the staff, Cleanliness and How willing were staff to help? were rated particularly well.
At what time can you check in at the Hotel Cristal Palace at the earliest?
Check-in is possible from 14:00 at the earliest.
What is the latest time to check out?
Check-out is possible at the latest by 12:00 clock.
How far is the nearest train station?
The next station is 1.6 km away from the accommodation.
How far is the nearest airport?
The nearest airport is 50 km from the hotel.
What are the advantages of booking the Hotel Cristal Palace via HRS?
HRS customers receive the following benefits when they book the Hotel Cristal Palace:
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
.
Is there a restaurant in the Hotel Cristal Palace?
The hotel has its own restaurant.
Is the hotel barrier-free?
Hotel Cristal Palace belongs to the barrier-free hotels in Mariánské Lázně.
Are the hotel rooms equipped with air conditioning?
The hotel rooms in Hotel Cristal Palace are equipped with their own air conditioning.
Is it possible to cancel my booking at the Hotel Cristal Palace free of charge?
With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.
When is the reception occupied?
At the Hotel Cristal Palace the reception times are as follows:
  • During the week: 24 hours busy.
  • At weekends: 24 hours busy.
Which payment methods can I use to pay in Hotel Cristal Palace?
You can pay at the hotel with the following means of payment:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
Can I collect miles and points during a trip?
With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. You will find more information here..

Evaluations

6.4

2 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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