Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Hotel Crowne Plaza CHESTER (Cheshire West and Chester)

Train station 24.00 km Airport 16.00 km
8.3

145 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Crowne Plaza CHESTER (Cheshire West and Chester)
Hotel Crowne Plaza CHESTER (Cheshire West and Chester)
Hotel Crowne Plaza CHESTER (Cheshire West and Chester)
Hotel Crowne Plaza CHESTER (Cheshire West and Chester)
Hotel Crowne Plaza CHESTER (Cheshire West and Chester)
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business tariff details
myHRS Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff Double room €0.00

Exkl. Frühstück

ConditionsShow full details
  • Exkl. Frühstück
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Crowne Plaza CHESTER (Cheshire West and Chester)

  • Free use of the sauna
  • 1 bottle of mineral water
  • Personal daily newspaper for every room

Important information

Style of hotel and ambience

The hotel building resembles the old wood structures of the city’s protected houses, offering various well-equipped and comfortable hotel rooms. They are designed in cosy, muted colours and will guarantee a good night’s sleep. Look forward to visiting the restaurant and savouring a good meal for breakfast, lunch and dinner.

Location of the hotel

A city centre hotel located in the heart of Chester. Crowne Plaza® Chester is the perfect setting for business, pleasure and leisure. The hotel has an entire floor of meeting rooms to accommodate up to 600 guests, with a dedicated Crowne Plaza Meetings Director on site, a Conference Café and food and drink options to match your requirements. Thanks to our Sleep Advantage® programme, you’ll enjoy a good night’s rest, with premium bedding, quiet zones and a guaranteed wake-up call. Workout or book a beauty treatment in our leisure club, or wind down in the heated pool and sauna. Eat at Stables Bar and Grill Restaurant with views of the Welsh hills, then retire to the lounge for drinks in a relaxed atmosphere. There’s also an outdoor terrace for those who prefer to enjoy the fresh air. Chester is steeped in history and culture, it boasts the most complete city walls, the oldest racecourse and the largest Roman Amphitheatre in Britain. This unique city offers fantastic shopping and a vibrant café and bar scene. You are also just a short journey away from the world-renowned Chester Zoo and even more great shopping at the Cheshire Oaks designer outlet. Chester Station has direct trains to London, Manchester and Liverpool. Manchester and Liverpool John Lennon airports are both within a 40-minute drive. Secure parking is available for a small daily fee.

Reception open
During the week
Not occupied

At weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Crowne Plaza CHESTER (Cheshire West and Chester):

Mastercard Visa American Express Japan Credit Bureau

Service & facilities

  • WiFi with internet access in lobby
  • Car park is directly by hotel
  • Marked disabled parking space
  • Hotel-owned car park
  • Indoor swimming pool:
  • Whirlpool:
  • Beauty parlor:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Telephone on the desk
  • Voicemail
  • Bathroom with bathtub
  • Room safe
  • Minibar
  • Desk
  • Hairdryer
  • Bathrobes
  • Temperature controls:
  • Ironing machine for pants
  • Iron + ironing board

In-house services

  • Laundry service
  • Free use of the sauna
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Classic concierge service
  • Car rental
  • Porter service:
  • Free daily newspapers
  • Business Center
  • Store/Mini supermarket
  • Large dogs permitted:
  • ATM
  • Safety deposit boxes at reception
  • Number of conference rooms: 13
  • Conference facilities for up to 13 people

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Hotel Crowne Plaza CHESTER (Cheshire West and Chester)

Hotel Crowne Plaza CHESTER (Cheshire West and Chester): Location and distance

Airport : 16.00 km - Liverpool John Lennon Airport

Train station : 24.00 km - Chester Railway Station

Frequently asked questions about Hotel Crowne Plaza CHESTER (Cheshire West and...

Does Hotel Crowne Plaza CHESTER offer parking spaces for guests?

Guests of the Hotel Crowne Plaza CHESTER can use the following parking options.
  • Hotel-owned car park
  • Marked disabled parking space

Can I have breakfast in Hotel Crowne Plaza CHESTER?

Unfortunately the Hotel Crowne Plaza CHESTER does not offer breakfast for guests.

What is the average rating of Hotel Crowne Plaza CHESTER?

Hotel Crowne Plaza CHESTER was rated 8.3 by 145 guests on average.

Which service in the Hotel Crowne Plaza CHESTER is particularly well rated?

Friendliness of the staff, How willing were staff to help? and Size of room were rated particularly well.

What percentage of the guests recommend the Hotel Crowne Plaza CHESTER?

93.8 % of HRS guests recommend the Hotel Crowne Plaza CHESTER for their next stay.

How far is the nearest train station?

The next station is 24 km away from the accommodation.

How far is the nearest airport?

The nearest airport is 16 km from the hotel.

What are the advantages of booking the Hotel Crowne Plaza CHESTER via HRS?

HRS customers receive the following benefits when they book the Hotel Crowne Plaza CHESTER:
  • Free use of the sauna
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
.

Is there a restaurant in the Hotel Crowne Plaza CHESTER?

The hotel does not have its own restaurant.

Is the hotel barrier-free?

Hotel Crowne Plaza CHESTER belongs to the barrier-free hotels in Cheshire West and Chester.

Are the hotel rooms equipped with air conditioning?

The hotel rooms in Hotel Crowne Plaza CHESTER are equipped with their own air conditioning.

Is it possible to cancel my booking at the Hotel Crowne Plaza CHESTER free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Hotel Crowne Plaza CHESTER?

You can pay at the hotel with the following means of payment:
  • Mastercard
  • Visa
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • (Bank) transfer

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

8.3

145 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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27.02.24

9.4 Excellent

Positive free beer on arrival. Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager
Negative room was very hot despite turning heating off. Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager

07.02.24

8.3 Very good

Positive friendly staff and atmosphere Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager
Negative A lot of noise from outside (poorly insulated window, single glazing), from the pipes and from neighbouring rooms (the walls are very thin) Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager

11.01.24

7.8 Good

Positive Very supportive staff Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager
Negative TV no in line with bed, empty soap in the bath, no shower
Impossible to connect to the wifi on laptop
Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager

SALMON N.

04.01.24

9 Excellent

Positive Lovely hotel, great staff, very comfortable Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager
Negative Decor a bit dated Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager

13.12.23

10 Excellent

Positive Comfy bed Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager
Negative Nothing Comment from the hotel
Thank you for taking the time to tell us about your experience at Crowne Plaza CHESTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Sincerely, Gaiane Thomas Front Office Manager